Energy Efficiency Delivery Services Lead

Resource Innovations is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges—load flexibility, electrification, and carbon reduction.

About the role

The Energy Efficiency Program Delivery Lead will drive strategy and decision-making for the Delivery team on all assigned contracts. Accountable for program execution, this role directly manages relationships with utility clients and program partners while collaborating cross-functionally to meet and exceed client expectations. This highly visible position plays a critical role in our expansion in the Northeast region.

Responsibilities

• Lead and manage multiple large-scale programs from conception through execution, ensuring compliance with budget constraints and timelines.
• Monitor and evaluate program performance, proactively identifying areas for improvement and implementing enhancements through Quarterly Business Reviews and regular client touchpoints.
• Own the commercial terms of each assigned client, managing scope and pricing within contractual bounds.
• Assist with business development initiatives, including proposal content review, interview preparation, and presentation.
• Build and maintain strong relationships with diverse stakeholders, including external partners, subcontractors, regulatory bodies, and community organizations.
• Communicate clearly about program initiatives, performance metrics, and tactical updates.
• Collaborate with internal teams to optimize processes, enhance efficiency, and improve the customer experience.
• Proactively identify potential risks and develop mitigation strategies to address challenges.
• Lead cross-functional cohorts through process improvement initiatives to ensure timely delivery of milestones by managing resources effectively.
• Create and maintain reports for clients, partners, and internal teams to ensure visibility into program data, providing clear takeaways and recommendations.
• Perform other duties as assigned.

Requirements

• BA in Business Administration, Environmental Science, Engineering, or a related field.
• 5+ years of experience in program management, with a track record of successfully delivering complex projects.
• 5+ years in direct client-facing roles (business development, program implementation, or account management).
• Exceptional communication, negotiation, and interpersonal skills, with the ability to tailor communications to audiences across all organizational levels.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Fastidious attention to detail.
• Ability to ruthlessly prioritize and manage the needs of multiple stakeholders.
• Interest in sustainability and passion for making a meaningful impact on the environment.

Preferred Qualifications

• Master’s degree.
• Project Management Professional (PMP) certification.
• Certified Energy Manager (CEM).

Pay

The expected base salary range for this position is $90,000 – $96,000 per year. Final compensation will be determined based on the candidate’s experience, education, and location. Employees may also be eligible for a discretionary annual bonus.

Benefits

• Three weeks of paid vacation annually, plus paid holidays.
• 401(k) retirement plan with employer match.
• Medical, dental, and vision coverage.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Additional supplemental offerings.