Endpoint Technician I - 60026265
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to decide what is list vs prose. The responsibilities are a paragraph with many sentences; could be turned into list items? The instruction: Use
- for any list of duties/requirements/benefits. The responsibilities are not explicitly a list but could be considered duties. Safer to put them in
prose? But they said use list for any list of duties/requirements/benefits. The responsibilities are a block of duties; we could break into list items for each duty. However we must preserve all substantive information; we can convert sentences into list items. That seems acceptable.
Similarly requirements: "Minimum And Additional Requirements" includes sentences; we can list.
Preferred Qualifications: list.
Benefits: list.
We need sections: About the role (mission and intro). Responsibilities. Requirements (maybe combine Minimum and Additional Requirements). Qualifications (Preferred Qualifications). Benefits.
We must not create sections with filler like "commensurate with experience". Not present.
We need to omit application instructions like "A copy of your transcript may be uploaded..." That's actually part of requirements? It's about transcript submission; could be considered requirement. It's substantive; we should keep. It's not boilerplate. It's about hiring process; but it's not EEO. It's okay.
We need to remove duplicated lines: none.
Let's extract content.
Original text:
Job Responsibilities The mission of the SC Commission for the Blind (SCCB), established in 1966, is to provide quality individualized vocational rehabilitation services, independent living services, and prevention-of-blindness services to South Carolinians who are blind or visually impaired leading to competitive employment and social and economic independence. Our goal is to become a national model vocational rehabilitation agency for people who are blind and visually impaired, demonstrating quality services, accountability, innovation, effectiveness and efficiency. Do you want a career doing meaningful work that has a positive impact on people’s lives? Have you thought about a career in state government but weren’t sure how or where to begin? The SCCB is looking for hard working passionate individuals such as you! Every SCCB employee is important and a career with the SCCB will give you the opportunity to grow professionally and personally as you play a crucial role in the delivery of services to South Carolinians with visual impairments. The SCCB is currently recruiting for an Endpoint Technician I to provide technical consultation in the selection, installation, maintenance, and support of the SCCB’s telecommunication equipment, personnel computers, printers, and software systems (network and non-network). To manage, plan, develop, and monitor project timeline requirements. To make recommendations for improvements to the 1T infrastructure with design configuration and strategic equipment upgrades and serve on behalf of the DIT as the principal IT Consultant, in the DIT's absence or as requested. These Duties Include But Are Not Limited To Diagnose, resolve, and document issues with the agency’s IT systems such as, VoIP phones, Helpdesk tickets, AirWatch, LogMeInRescue, and other IT systems. Coordinate or perform installations, maintenance, repairs, moves, re-configuration, and upgrades of personnel computers (PC), computer hardware, printers, software, and PC peripherals for all agency users including working with vendors for the replacement/repair of defective equipment. Manage new or existing software or technology projects from the initiation phase and throughout the project life cycle to meet SCCB business objectives, program direction and compliance established by senior leadership. Manage multiple and concurrent projects, organizing cross-functional teams. Assist in meeting agency needs and business objectives by diagnosing IT system problems, inefficiencies, weaknesses, and providing technological solutions or adaptations to meet these business needs. Propose appropriate courses of action such as new projects, long-term and short-term goals. Research security threats and analyze agency systems for possible vulnerabilities. Report and respond to information security threats. Train users in proper utilization of hardware and software. Other duties as assigned.
Minimum And Additional Requirements A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis.
Preferred Qualifications An associate degree or a bachelor's degree in a related field may be substituted for the required work experience. A bachelor's degree or master's degree in a computer science or data analysis related field. Certification is a plus.
Additional Comments The SCCB is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to, lactation), national origin, age (40 or older), disability or genetic information. The SCCB offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children, 15 days of annual (vacation) leave per year*, 15 days of sick leave per year, 13 paid holidays, Paid Parental Leave, Relocation reimbursement**, State Retirement Plan and Deferred Compensation Programs, and Public Service Loan Forgiveness. Employees holding FTE status earn additional annual leave the longer they remain employed with the state.Eligible new hires from out-of-state may receive up to $5,000 in reimbursements for certain expenses, pursuant to Section 8-11-135 of the South Carolina Code of Laws. A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination.
We need to remove EEO paragraph (the one about equal employment opportunities). That's the first sentence of Additional Comments. So we keep the rest after that? The Additional Comments starts with EEO then benefits then transcript requirement. We'll remove EEO sentence, keep benefits and transcript requirement.
Thus benefits paragraph: "The SCCB offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children, 15 days of annual (vacation) leave per year*, 15 days of sick leave per year, 13 paid holidays, Paid Parental Leave, Relocation reimbursement**, State Retirement Plan and Deferred Compensation Programs, and Public Service Loan Forgiveness. Employees holding FTE status earn additional annual leave the longer they remain employed with the state.Eligible new hires from out-of-state may receive up to $5,000 in reimbursements for certain expenses, pursuant to Section 8-11-135 of the South Carolina Code of Laws."
Then transcript requirement: "A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination."
We could incorporate transcript requirement into Requirements or Qualifications? It's about documentation; could be under Requirements. We'll keep as part of Requirements maybe as a separate bullet.
Now construct HTML.
We'll have:
About the role
mission statement etc.
Then Responsibilities
- ... each duty
Then Requirements
- ... minimum requirements
- ... transcript requirement
Then Preferred Qualifications
- ...
Then Benefits
- ... benefits list
We need to ensure we don't include headings with empty content.
Now extract prose for About the role: The mission statement plus intro sentences up to "The SCCB is currently recruiting for an Endpoint Technician I to provide technical consultation..." Actually that sentence is part of responsibilities? It describes the role. Could be part of About the role. We'll include everything before "These Duties Include But Are Not Limited To". So About the role includes mission, goal, motivational questions, looking for hardworking individuals, opportunity to grow, and the recruitment sentence.
Let's copy that text:
"The mission of the SC Commission for the Blind (SCCB), established in 1966, is to provide quality individualized vocational rehabilitation services, independent living services, and prevention-of-blindness services to South Carolinians who are blind or visually impaired leading to competitive employment and social and economic independence. Our goal is to become a national model vocational rehabilitation agency for people who are blind and visually impaired, demonstrating quality services, accountability, innovation, effectiveness and efficiency. Do you want a career doing meaningful work that has a positive impact on people’s lives? Have you thought about a career in state government but weren’t sure how or where to begin? The SCCB is looking for hard working passionate individuals such as you! Every SCCB employee is important and a career with the SCCB will give you the opportunity to grow professionally and personally as you play a crucial role in the delivery of services to South Carolinians with visual impairments. The SCCB is currently recruiting for an Endpoint Technician I to provide technical consultation in the selection, installation, maintenance, and support of the SCCB’s telecommunication equipment, personnel computers, printers, and software systems (network and non-network). To manage, plan, develop, and monitor project timeline requirements. To make recommendations for improvements to the 1T infrastructure with design configuration and strategic equipment upgrades and serve on behalf of the DIT as the principal IT Consultant, in the DIT's absence or as requested."
Note: The last two sentences start with "To manage..." and "To make recommendations..." They are part of the recruitment sentence? Actually they are separate sentences continuing the role description. We'll keep them.
Now Responsibilities: start from "These Duties Include But Are Not Limited To" and list each duty.
We need to break into list items:
- Diagnose, resolve, and document issues with the agency’s IT systems such as, VoIP phones, Helpdesk tickets, AirWatch, LogMeInRescue, and other IT systems.
- Coordinate or perform installations, maintenance, repairs, moves, re-configuration, and upgrades of personnel computers (PC), computer hardware, printers, software, and PC peripherals for all agency users including working with vendors for the replacement/repair of defective equipment.
- Manage new or existing software or technology projects from the initiation phase and throughout the project life cycle to meet SCCB business objectives, program direction and compliance established by senior leadership.
- Manage multiple and concurrent projects, organizing cross-functional teams.
- Assist in meeting agency needs and business objectives by diagnosing IT system problems, inefficiencies, weaknesses, and providing technological solutions or adaptations to meet these business needs.
- Propose appropriate courses of action such as new projects, long-term and short-term goals.
- Research security threats and analyze agency systems for possible vulnerabilities.
- Report and respond to information security threats.
- Train users in proper utilization of hardware and software.
- Other duties as assigned.
Now Requirements: Minimum And Additional Requirements sentences:
- A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or
for prose. We need to decide what is list vs prose. The responsibilities are a paragraph with many sentences; could be turned into list items? The instruction: Use
- for any list of duties/requirements/benefits. The responsibilities are not explicitly a list but could be considered duties. Safer to put them in
prose? But they said use list for any list of duties/requirements/benefits. The responsibilities are a block of duties; we could break into list items for each duty. However we must preserve all substantive information; we can convert sentences into list items. That seems acceptable. Similarly requirements: "Minimum And Additional Requirements" includes sentences; we can list. Preferred Qualifications: list. Benefits: list. We need sections: About the role (mission and intro). Responsibilities. Requirements (maybe combine Minimum and Additional Requirements). Qualifications (Preferred Qualifications). Benefits. We must not create sections with filler like "commensurate with experience". Not present. We need to omit application instructions like "A copy of your transcript may be uploaded..." That's actually part of requirements? It's about transcript submission; could be considered requirement. It's substantive; we should keep. It's not boilerplate. It's about hiring process; but it's not EEO. It's okay. We need to remove duplicated lines: none. Let's extract content. Original text: Job Responsibilities The mission of the SC Commission for the Blind (SCCB), established in 1966, is to provide quality individualized vocational rehabilitation services, independent living services, and prevention-of-blindness services to South Carolinians who are blind or visually impaired leading to competitive employment and social and economic independence. Our goal is to become a national model vocational rehabilitation agency for people who are blind and visually impaired, demonstrating quality services, accountability, innovation, effectiveness and efficiency. Do you want a career doing meaningful work that has a positive impact on people’s lives? Have you thought about a career in state government but weren’t sure how or where to begin? The SCCB is looking for hard working passionate individuals such as you! Every SCCB employee is important and a career with the SCCB will give you the opportunity to grow professionally and personally as you play a crucial role in the delivery of services to South Carolinians with visual impairments. The SCCB is currently recruiting for an Endpoint Technician I to provide technical consultation in the selection, installation, maintenance, and support of the SCCB’s telecommunication equipment, personnel computers, printers, and software systems (network and non-network). To manage, plan, develop, and monitor project timeline requirements. To make recommendations for improvements to the 1T infrastructure with design configuration and strategic equipment upgrades and serve on behalf of the DIT as the principal IT Consultant, in the DIT's absence or as requested. These Duties Include But Are Not Limited To Diagnose, resolve, and document issues with the agency’s IT systems such as, VoIP phones, Helpdesk tickets, AirWatch, LogMeInRescue, and other IT systems. Coordinate or perform installations, maintenance, repairs, moves, re-configuration, and upgrades of personnel computers (PC), computer hardware, printers, software, and PC peripherals for all agency users including working with vendors for the replacement/repair of defective equipment. Manage new or existing software or technology projects from the initiation phase and throughout the project life cycle to meet SCCB business objectives, program direction and compliance established by senior leadership. Manage multiple and concurrent projects, organizing cross-functional teams. Assist in meeting agency needs and business objectives by diagnosing IT system problems, inefficiencies, weaknesses, and providing technological solutions or adaptations to meet these business needs. Propose appropriate courses of action such as new projects, long-term and short-term goals. Research security threats and analyze agency systems for possible vulnerabilities. Report and respond to information security threats. Train users in proper utilization of hardware and software. Other duties as assigned. Minimum And Additional Requirements A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis. Preferred Qualifications An associate degree or a bachelor's degree in a related field may be substituted for the required work experience. A bachelor's degree or master's degree in a computer science or data analysis related field. Certification is a plus. Additional Comments The SCCB is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to, lactation), national origin, age (40 or older), disability or genetic information. The SCCB offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children, 15 days of annual (vacation) leave per year*, 15 days of sick leave per year, 13 paid holidays, Paid Parental Leave, Relocation reimbursement**, State Retirement Plan and Deferred Compensation Programs, and Public Service Loan Forgiveness. Employees holding FTE status earn additional annual leave the longer they remain employed with the state.Eligible new hires from out-of-state may receive up to $5,000 in reimbursements for certain expenses, pursuant to Section 8-11-135 of the South Carolina Code of Laws. A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination. We need to remove EEO paragraph (the one about equal employment opportunities). That's the first sentence of Additional Comments. So we keep the rest after that? The Additional Comments starts with EEO then benefits then transcript requirement. We'll remove EEO sentence, keep benefits and transcript requirement. Thus benefits paragraph: "The SCCB offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children, 15 days of annual (vacation) leave per year*, 15 days of sick leave per year, 13 paid holidays, Paid Parental Leave, Relocation reimbursement**, State Retirement Plan and Deferred Compensation Programs, and Public Service Loan Forgiveness. Employees holding FTE status earn additional annual leave the longer they remain employed with the state.Eligible new hires from out-of-state may receive up to $5,000 in reimbursements for certain expenses, pursuant to Section 8-11-135 of the South Carolina Code of Laws." Then transcript requirement: "A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination." We could incorporate transcript requirement into Requirements or Qualifications? It's about documentation; could be under Requirements. We'll keep as part of Requirements maybe as a separate bullet. Now construct HTML. We'll have:
About the role
mission statement etc.
ThenResponsibilities
- ... each duty
Requirements
- ... minimum requirements
- ... transcript requirement
Preferred Qualifications
- ...
Benefits
- ... benefits list