Endoscopy Clinical Specialist (Kansas City)

About the role

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region.

Responsibilities

• Demonstrate solid understanding of the clinical application of all products.
• Apply product and clinical knowledge to troubleshoot and problem solve.
• Manage regional accounts to drive utilization of all reflux and manometry products within the assigned region.
• Support regional sales strategy; working with regional sales team to achieve business plans and drive utilization of the reflux and manometry products.
• Support regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical value.
• Conducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnel.
• Provide support to key decision makers and clinicians throughout the assigned region.
• Support the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses; provide feedback on opportunities to improve course content.
• Collaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire team’s effectiveness and efficiency.
• Support Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their business.
• Through Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating procedures.
• Collaborate and work closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support, and Customer Service.
• Other duties as assigned by Director to support the team.

Requirements

• Minimum Requirements: Bachelors degree required. Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.
• Nice to Have: Prior adult education and training experience; in the Gastroenterology-related field is desired. Demonstrated ability to articulate highly technical information to a diverse audience. Demonstrated success in working in a team setting and matrix managed environment. Excellent interpersonal, written and verbal communication skills with individuals at all levels in business. Strong organization and time management skills. Ability to troubleshoot basic technical issues that may occur with any of Medtronic GI Solutions full suite of products.

Qualifications

• Must Have: Valid driver's license is essential for this role.