End-User Computing (EUC)

About the role

Remote position requiring hands-on leadership of end-user device migrations within the healthcare sector. The role focuses on transitioning Windows laptops and end-user devices from the Bellevue domain to the Firelands domain while ensuring minimal disruption to clinical and business operations.

Responsibilities

• Lead the end-to-end migration of Windows laptops and end-user devices from Bellevue domain to Firelands domain.
• Assess existing device configurations, policies, security settings, and dependencies.
• Develop migration waves, deployment schedules, and cutover plans.
• Coordinate device enrollment, domain joining, user profile migration, and post-migration validation.
• Ensure minimal downtime and business impact during migration activities.
• Support user, computer, group, and policy migration activities within Active Directory.
• Coordinate domain consolidation and analyze/remediate Group Policy (GPO) impacts.
• Collaborate with Identity & Access Management teams to ensure seamless authentication and authorization.
• Conduct migration readiness meetings with business users and department leaders.
• Provide migration guidance, FAQs, training materials, and communications.
• Manage executive and end-user expectations regarding migration schedules and impacts.
• Serve as the primary point of contact during migration events and hypercare support.

Requirements

• 5+ years of experience in End-User Computing (EUC), Infrastructure, or Migration projects.
• Strong hands-on experience with:
  • Active Directory migrations
  • Microsoft Entra ID (Azure AD)
  • Quest On Demand
  • Exchange Online / Exchange Hybrid migrations
  • Microsoft 365 administration
  • Windows 10/11 device migrations
  • Intune Endpoint Management or similar modern endpoint management solution
  • Group Policy (GPO) management
  • User profile migration tools
  • Device deployment technologies
• Experience with large-scale laptop/device migration programs.
• Knowledge of Quest On Demand Migration, ADMT, Intune, Autopilot, or equivalent migration tools.
• Experience coordinating application migration activities.
• Understanding of domain consolidation and tenant migration strategies.
• Healthcare domain experience is mandatory.

Preferred Qualifications

• Experience in healthcare environments and/or regulated industries.
• Experience supporting mergers, acquisitions, or domain consolidation initiatives.
• Quest On Demand certification.
• Microsoft certifications in Microsoft 365, Azure, Intune, or Identity Management.
• PMP, ITIL, or equivalent project delivery certification.