Enablement Manager, MedSpa

Sunbit is a top-ranked financial technology company headquartered in Los Angeles, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships—Sunbit makes essential services more accessible, affordable, and convenient. Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for professionals, empowering practices to treat more patients and ease financial burdens.

Sunbit’s impact and innovation have been widely recognized, including being named to the Inc. 5000 list in 2022 and 2023, earning accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. The company is also featured on CB Insights' list of Unicorn Startup Companies with a valuation of $1.1 billion.

About the role

We are looking for an Enablement Manager to join Sunbit’s MedSpa vertical. You will be responsible for training new med spa practices on how to use our patient financing product, while also managing and growing a portfolio of merchant accounts. You will play a crucial part in ensuring partners are fully equipped to utilize our financing solutions effectively, serving as the primary point of contact for new and existing med spa practices. This role requires 100% travel, both in-state and out-of-state.

Responsibilities

• Lead the onboarding process for new med spa partners, ensuring a seamless and efficient implementation experience.
• Deliver high-quality, in-person training sessions on Sunbit’s patient financing solutions, tailored to aesthetic services.
• Adapt and customize training materials to align with the unique needs of each med spa merchant.
• Facilitate engaging, informative, and interactive training sessions that drive understanding and adoption.
• Maintain deep expertise in Sunbit’s patient financing product, including ongoing updates and enhancements.
• Serve as a trusted subject matter expert, proactively addressing questions and resolving partner concerns.
• Develop and maintain strong, long-term relationships with key stakeholders across med spa organizations.
• Provide ongoing support and strategic follow-up to drive client satisfaction and maximize product utilization.
• Collect and synthesize partner feedback to identify opportunities for continuous improvement in both product and training.
• Accurately track training activities, partner interactions, and progress within Salesforce.
• Deliver regular reporting and insights to leadership on training effectiveness, partner performance, and satisfaction metrics.

Requirements

• 4–6 years of experience in account management, customer success, training, or related client-facing roles within the med spa or aesthetics industry.
• Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred.
• Exceptional communication and presentation skills, with the ability to engage diverse audiences.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Proven ability to work both independently and collaboratively in a fast-paced environment.
• Proficiency in CRM systems (e.g., Salesforce) and training or enablement tools.
• Customer-centric mindset with a passion for driving partner success and satisfaction.
• Strong problem-solving skills, with the ability to adapt to evolving business needs.
• Demonstrates a high level of professionalism, integrity, and accountability.

Benefits

• Competitive pay and stock options
• Unlimited PTO
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, and more)
• Pet Insurance
• 401(k) with company match
• Cell Phone Stipend

Pay

We are targeting a base salary of $110k–$120k per year for this role. This role is eligible for commission/bonus in addition to the base salary and will also be granted company equity via stock options.