Enablement Content Manager

Accountabilities

• Define and execute the strategy and roadmap for enablement content programs supporting customer-facing teams and business priorities.
• Lead cross-functional enablement initiatives for product launches, new offerings, messaging updates, and release readiness programs from planning through ongoing reinforcement.
• Create and maintain role-based enablement resources, including playbooks, talk tracks, pitch materials, demo guidance, technical labs, assessments, and learning content.
• Design blended learning experiences through self-paced courses, virtual sessions, scenario-based training, and hands-on practice opportunities.
• Develop certifications, accreditations, and validation programs to help teams demonstrate readiness across key solution areas.
• Partner with product, marketing, operations, customer success, solutions teams, and enablement stakeholders to ensure content remains accurate, relevant, and easy to apply.
• Organize and manage enablement resources using content management platforms and AI-powered tools to improve accessibility and discoverability.
• Measure program effectiveness through engagement metrics, completion rates, assessments, and field feedback to continuously improve enablement initiatives.
• Establish content governance processes, review cycles, and scalable frameworks that support long-term program quality.
• Collaborate within a distributed, remote environment by maintaining clear communication, ownership, and alignment across teams.

Requirements

• Proven experience in sales enablement, technical enablement, learning and development, product marketing, solutions architecture, or similar roles supporting B2B enterprise software teams.
• Experience creating enablement programs and content for customer-facing audiences such as sales teams, solutions engineers, customer success teams, or partners.
• Ability to understand technical concepts, including AI and modern software development practices, and translate them into business-focused messaging.
• Strong instructional design skills with experience applying adult learning methodologies such as ADDIE, SAM, or similar frameworks.
• Demonstrated ability to manage complex cross-functional programs involving multiple stakeholders, timelines, and dependencies.
• Experience creating various enablement assets, including e-learning modules, presentations, guides, demonstrations, labs, assessments, and reinforcement materials.
• Familiarity with enablement platforms, learning management systems, content management tools, and collaboration technologies.
• Strong written and verbal communication skills with the ability to influence stakeholders and drive alignment.
• Data-driven mindset with experience using insights and feedback to optimize learning programs.
• Ability to work independently and effectively in a remote, asynchronous, and collaborative environment.

Benefits

• Fully remote work environment with flexible ways of working.
• Flexible paid time off to support personal wellbeing and work-life balance.
• Equity compensation and employee stock purchase plan.
• Growth and development fund to support continuous learning.
• Parental leave benefits.
• Home office support to enable productive remote work.
• Opportunities to collaborate with global teams and contribute to impactful technology initiatives.
• Inclusive culture with employee resource groups and a strong focus on collaboration.
• Competitive salary range of $95,200 - $160,800 USD, depending on experience, skills, location, and qualifications.