EMT Dispatcher

About the role

St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936 (Bryan/College Station, Navasota, Caldwell, Madisonville (TX)). St. Joseph has a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring Primary Care, Express Clinics and Imaging and Diagnostic Services.

Responsibilities

• Perform essential general patient care, following established clinic workflows to ensure efficient and high-quality service delivery within an outpatient setting.
• Complete comprehensive patient intake duties, including obtaining vital signs, verifying allergies and medications, and documenting reasons for visits.
• Collect and prepare specimens.
• Administer ordered medications and vaccines.
• Clean and sterilize instruments.
• Ensure exam room readiness.
• Meticulously complete safety checklists, escalating any non-routine issues promptly.
• Assure proper utilization of vehicular resources to assure prompt completion of requests for services.
• Inspect communication equipment for operational requirements, repair equipment within scope of abilities, report needed maintenance and/or deficiencies to relief and supervisor.
• Receive and enter call/patient information into computerized dispatch system.
• Provide dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
• Maintain proficiency in Communications computer software required for daily operations.
• Consult with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.

Requirements

• High School GED or High School Graduate.
• Emergency Medical Dispatcher certification (or training) within 6 months.
• Basic Life Support - CPR certification within 14 days.

Pay

$17.67 - $24.96 per hour