Employment Specialist II

Make a meaningful impact in the human services field by helping individuals with disabilities and disadvantages discover their strengths, achieve their goals, and find meaningful employment in the Shakopee area.

About the role

As an Employment Specialist II, you will coach, train, and support a caseload of clients, collaborate with employers and community partners, and serve as a positive, skillful representative of our organization. This role is perfect for someone who is a strong communicator, flexible teammate, and natural problem solver with a “can-do” attitude.

Responsibilities

• Perform employment activities for a caseload of 30+ clients, including receiving referrals, skill-training, employment assessment, placement, and follow-along.
• Complete and maintain client paperwork and billing as required by all licensing and/or accreditation regulations and agency policies.
• Develop and maintain relationships with clients, client team members, funding sources, employers, and community members.
• Facilitate job skills training programs.
• Maintain a professional network knowledgeable about multiple industries.
• Prioritize competing relationships to best meet all customer needs.
• Utilize technology and processes to ensure timely communication.
• Serve as an ambassador for MRCI in community functions, presentations, and involvement.
• Work independently and/or remotely while collaborating with a team and meeting personal goals.
• Transport clients in a business vehicle.

Requirements

• A High School diploma/equivalent or an Associate’s degree, plus two years of related work experience; OR
• A Bachelor’s Degree in a field related to service provision, plus a minimum of one year of related work experience working with persons with developmental disabilities or related conditions.
• Preference for individuals with a proven successful history in group facilitation as well as one-on-one training facilitation.
• Self-management skills and practical understanding of business acumen.
• Sales or customer service experience preferred.
• Sensitivity to the needs of individuals with disabilities.
• Excellent communication skills with both clients and customers.
• Strong problem-solving skills.
• Proficiency in computer-based office software.
• Must live within 25 miles of the designated service area (Shakopee).
• Must have a valid driver’s license with reliable transportation and the ability to drive.
• Must pass a background check through the Department of Human Services.

Schedule

Monday–Friday, 8:00am–4:30pm (with occasional evening/weekend flexibility).

Pay

$20.44–$25.44 per hour (DOE).

Benefits

• Company vehicle provided.
• Company laptop and cell phone.
• 12 paid holidays.
• 10 vacation days + 10 sick & safe days.
• Health, dental, and vision insurance.
• Company-paid access to mental health support (counseling sessions, legal and financial resources).
• 403(b) retirement plan with company match.
• Health Savings Account (HSA) with company match.