Employment Services Specialist I, II, III

Essential Functions

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seeker's employment potential using assessment tools and labor market information.
• Aids job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulates employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Maintains monitoring job seeker's progress towards completion of employability development plan and modifies as necessary.

Job Requirements

• Knowledge of career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
• Knowledge of presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• Knowledge of using standard computer software programs for word processing, spreadsheets or databases.
• Knowledge of narrative report writing.

Conditions of Hire

• Must be legally authorized to work in the United States.
• The State of Delaware recognizes the value of telework and flexible working schedules.
• All new hires are required to report to the Statewide New Employee Orientation (SNEO).
• This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.
• This position is covered by a collective bargaining agreement based on its individual terms.
• To learn more about the comprehensive benefit package, please visit our website at https://dhr.delaware.gov/benefits/.