Employment Services Manager

About the role

Why Join ACHIEVE: At ACHIEVE, you’ll do more than just a job, you’ll build a meaningful career while making a real impact. Join a mission-driven organization dedicated to person-centered services that support individuals with intellectual and developmental disabilities. The Employment Services Manager oversees the delivery of community-based employment and prevocational services for individuals with disabilities. This role ensures services are provided using person-centered approaches while maintaining compliance with Medicaid, HCBS Waiver, ACCES-VR, and other funding requirements.

Location: Cortland, NY

Responsibilities

• Develop, implement, and monitor individualized employment action plans
• Deliver employment supports using strength-based, person-centered approaches
• Communicate with individuals served, vocational counselors, and coordinate planning meetings
• Build and maintain partnerships with community businesses to promote inclusive employment
• Serve as a professional role model for individuals receiving services
• Supervise staff, including reviewing time sheets, leave requests, and overtime
• Complete and review staff performance evaluations
• Provide staff training, onboarding, and ongoing development support
• Complete required OPWDD documentation, including DDP1s and DDP2s
• Review and approve Life Plans
• Manage recruitment, supervision, and performance of department staff
• Conduct outreach to expand community partnerships and program awareness
• Support NYSID processes, including applicant screening and employer coordination
• Maintain contract records, documentation, and reporting requirements
• Provide on-site training, coaching, and issue resolution for employment placements
• Deliver backup direct services including job coaching and prevocational services

Requirements

• Bachelor’s degree in vocational Rehabilitation or related Human Services field OR High School Diploma/GED with significant relevant experience
• Valid driver’s license meeting agency insurance requirements
• Knowledge of employment services, workforce development, or disability services preferred

Benefits

• Medical, dental, vision, retirement
• Company-paid life and disability coverage
• Optional voluntary plans
• 33 days of PTO annually for eligible full-time employees

Pay

$23.00 – 28.00 per hour

Schedule

Full-time