Employer Control Assistant

About Pacific AdministratorsPacific Administrators (PAI) was founded in 2001 with a mission to provide exceptional Third-Party Administration services to Multi-Employer (Taft-Hartley) Employee Benefit Plan Trust Funds. PAI has been awarded one of Hawaii Business Magazine's Best Places to Work for 2026 and is Hawaii’s Largest Locally Owned & Operated Third-Party Administrator. About the RoleThe Employer Control Assistant will work under the Employer Control Supervisor to assist the Employer Control Department with administration duties that include but are not limited to maintaining employer records, employer correspondences and follow-ups, responding to employer requests. They will also assist with daily processing of employer reports and contributions. Responsibilities:Prepare and process daily bank batch sheetsProcess work hours and contributions, by participants, for union fringe benefitsMaintain monthly contribution reports and employer log sheetsReconcile monthly reported hours and contributions, by fund, in a timely matterProcess payments by employersTrack monthly employer remittances and prepare notices to employers for under/over payments, no report, submitted, etc.Assist with updating employer ledgers for payments, delinquent contributions, and assessmentsAssist with billing employers for underpayments, overpayments, and assessmentsAssist with collection employer follow-upsAssist with collection reports to Trustees and other fund professionals as neededAssist with collection referral to fund counselAssist with quarterly reports for trustee meetingAssist with verifying and processing vacation early payment requestsAssist with annual vacation process for all vacation funds and verifying and processing of the vacation annual applications for the assigned vacation fund(s)Respond to internal and external requests timelyAssist with verifying, coordinating, and releasing of Trust Fund clearances on a timely matterAssist with maintaining employer and participant’s accountsAssist with participant and employer inquiries via phone, in person, in writingAssist with department mail outs, filing, and various department projectsOccasional carrying, loading and transporting of suppliesPerform other duties as assigned Requirements:2 years of College or 4 years of Administrative Work experienceHighly Proficient in Microsoft Word, Excel, and PowerPoint10-key by touchDetail oriented with good organizational skillsGood oral and written communication skillsMust be a team player with a consistent positive attitudeMust be able to meet deadlines and prioritize daily tasksMust be able to respond to a high volume of emails and calls in a professional manner Nice to Haves:Bookkeeping experience is helpful Working Conditions:PAI offices are indoors & air-conditioned while conditions may vary at client locationsMonday to Friday, 8:00 - 4:00 PM or 8:30 AM - 4:30 PM, with a 1-hour unpaid lunchThe duties assigned will have situations that will require extra time