Employee Resources Specialist

About the role

The Employee Relations Specialist plays a critical role in fostering a fair, equitable and supportive workplace across DSST. This role manages day-to-day employee relations matters, supports workplace investigations, ensures consistent application of policies and partners closely with school leaders to promote a positive work environment.

Responsibilities

• Manage and support a high volume of employee relations cases from intake through resolution, including performance concerns, policy questions, workplace conflict and employee complaints
• Serve as a point of contact for HR partners and leaders seeking guidance on routine employee relations matters
• Triage cases, escalate complex or high risk issues appropriately and ensure timely follow up
• Support workplace investigations, including documentation gathering, interview and coordination
• Interpret and apply HR policies to support consistent and equitable decision making
• Partner with Human Capital and School leadership to reinforce adherence to policies, procedures and expectations
• Coach manages on routine employee relations matters, including documentation and initial performance conversations
• Contribute to the development and refinement of employee relations processes, templates and tools
• Support training initiatives to that build leader capacity in handling employee relations cases
• Strengthen systems that improve efficiency, transparency, and alignment with organizational values
• Maintain accurate case logs, metrics, and documentation
• Analyze data to identify trends, root cause and opportunities for proactive support
• Aid in preparing reports and summaries for HR leadership

Requirements

• Bachelor’s degree required or current enrollment in a Bachelor’s degree
• 2–4 years of HR experience, with at least 1 year exposure to employee relations, case management or compliance
• Proficiency in Microsoft Outlook and Teams, Microsoft Excel, & Google Suite
• Strong organizational skills and ability to manage multiple cases simultaneously
• Excellent written and verbal communication skills
• Ability to handle confidential and sensitive information with discretion
• Strong attention to detail and documentation accuracy
• Demonstrated ability to apply sound judgment and escalate issues appropriately

Qualifications

• Mission-driven: Desire to change the way the public school system serves students, so that all kids – regardless of race, ethnicity, or income – have the opportunity to go to college
• Commitment to the Human Condition and commitment to equity as a Leader within the Network
• Active leadership role in building and sustaining Home Office culture
• Engage with our school communities to actively build relationships between our schools and the home office
• Participate in & support the execution of Home Office & Network-wide events

Skills

• Experience supporting employee relations work in a multi-site or complex organization
• Familiarity with workplace investigations processes
• Previous experience in an educational environment or an educational CMO or Charter Management Organization
• Basic understanding of employment law principles (i.e. ADA, FMLA, EEO, Title VII, TIX)

Benefits

Comprehensive Compensation & Benefits: Competitive pay and a Total Rewards package that includes fertility and adoption support, educator-focused mental-health care, and everyday perks like Safeway grocery discounts.

Growth & Opportunity: Weekly 1:1 coaching, data-driven feedback, and clear career pathways such as Apprentice Teacher and Emerging Leader.

Rewards & Recognition: Core Value and TOAST Awards, milestone celebrations, and the signature Flower Person Award honoring staff who help our community flourish.

Whole Human Wellness: Access to the Therapist of Color Collaborative, Wellness Wednesdays, comprehensive health coverage, and six weeks of paid parental leave.

Thriving in Colorado: Time to recharge with 11+ weeks off each year, relocation support for out of state applicants, and local discounts that help you enjoy life in our beautiful sunshine filled state.