Employee Service Specialist

Duties and Responsibilities

• Answer employee’s inquiries and concerns
• Serve as the point of contact to direct any concerns needed to HR department
• Enroll, update and terminate employees through Facial Recognition Security System
• Issue and Manage Employee Photo Badges
• Order, distribute, and keep inventory of office and production supplies
• Maintain and update employee communication bulletin board for important company announcements
• Answer, direct and assist front lobby visitors, customers, and vendors through intercom system
• Implement visitor check-in procedures (issue visitor badge and parking) and maintain accurate visitor logs
• Place and set up business meal orders as needed
• Ensure conference rooms are maintained and tidy on a daily basis
• Monitor office equipment, such as copiers and printers, and ensure proper maintenance and ensure an adequate supply of printing paper is consistently available
• Maintain accurate log of all daily duties and pending items
• Sort and distribute employee paychecks, incoming mail and prepare outgoing mail
• Maintain cubical tags and cubical chart for assigned office and production areas
• Support General Service coordination of onsite vendors such as janitorial, vending machine, pest control, and document shredding vendors as needed
• Support special company events, projects, and decoration with General Service/HR personnel
• Perform other duties as assigned

Required Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills
• Strong organization skills
• Strong customer service experience
• Proficiency with Microsoft Office applications required
• Bilingual in Spanish and English Preferred
• High School diploma required. Associate degree and above is preferred
• 2 years of Human Resources or Administrative experience required