Employee Relations Specialist (Onsite)

About the role

At Nelson-Jameson, our Employee Experience (EX) team focuses on serving people first—ensuring employees feel respected, heard, and supported—while balancing company needs. We’re not just here for compliance; we’re here to create a workplace where employees can thrive within a culture of accountability.

Responsibilities

• Serve as the primary point of contact for employee relations issues, including workplace disputes, grievances, and concerns.
• Conduct and document internal investigations related to complaints, policy violations, or workplace concerns.
• Advise managers on performance management, disciplinary actions, and terminations in alignment with company policies and values.
• Interpret and apply federal, state, and local employment laws with a focus on employee experience.
• Aid in EX Help Desk functionality, including ticket processing, reporting, and dashboards.
• Analyze trends in employee relations issues and recommend proactive solutions.
• Work with EX Team Members to help develop and deliver employee relations programs, training, and initiatives.
• Maintain accurate records of cases in a case management system.
• Partner with Legal, Compliance, and other teams as needed.
• Conduct stay and exit interviews, preparing insights to inform retention strategies.
• Support EX-related communications, policy updates, and special initiatives.
• Act as a visible, approachable presence for employees and a trusted resource for managers.

Requirements

• Post-secondary degree in Human Resources, Business Administration, Social Work, Counseling, or a related field, or equivalent experience.
• 2+ years of direct employee relations experience, or equivalent people-focused experience in a related field.
• Excellent communication, interpersonal, documentation, and conflict-resolution skills.
• Understanding of federal, state, and local employment laws.
• Ability to manage sensitive issues with discretion, empathy, and professionalism.
• Strong organizational skills and attention to detail.
• Commitment to delivering an exceptional employee experience.
• Ability to work onsite in Marshfield, WI.

Qualifications & Skills

• Required: Post-secondary degree in Human Resources, Business Administration, Social Work, Counseling, or a related field, or equivalent experience. 2+ years of direct employee relations experience, or equivalent people-focused experience in a related field.
• Preferred: Bachelor’s degree in HR, Business Administration, Social Work, or related field. 5+ years of employee relations or comparable people-focused experience.
• Experience with UKG, HRIS, or related systems.
• Advanced skills in data analysis and reporting.
• Professional certification (e.g., SHRM-CP, PHR) or willingness to obtain with company assistance.

Benefits

• Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, and much more!

Pay

Starting at $70,000 annually

Schedule

Onsite in Marshfield, WI