Employee Relations Manager

About the role

As an Employee Relations Manager, you will support workplace concerns, conflict resolution, and internal investigations across the company. You bring strong listening skills, sound judgment, and a people-first approach to resolving issues, with a practical, grounded sensibility rather than reliance on rigid process. You'll work closely with senior People team members and Legal as you build your ER expertise in a fast-moving environment.

Responsibilities

• Support Investigations: Assist with and conduct internal investigations involving workplace complaints or concerns. Ensure documentation is accurate, handling is fair, and cases are moving on a timely basis — with guidance available for complex matters.
• Handle Sensitive Situations: Serve as a responsive, discreet point of contact for employees and managers dealing with sensitive or emotionally charged situations.
• Support Cross-Functional Partners: Help protect the bandwidth of Employee Success Partners by handling day-to-day ER cases so they can stay focused on strategic work.
• Policy Consistency: Partner with Legal, Compliance, and People Operations to apply workplace policies fairly and consistently. Help track cases to support consistent outcomes over time.
• Manager Support: Act as a sounding board for managers navigating tough employee situations, performance concerns, and policy questions — escalating to senior partners when needed.
• Employment Law Application: Apply working knowledge of federal employment law and Colorado-specific requirements in day-to-day ER work. Seek guidance on complex legal questions.
• Training Participation: Support the delivery of manager training on conflict resolution, documentation practices, and early ER risk identification.
• Risk Awareness: Stay attuned to workplace dynamics and flag early signs of morale issues or cultural concerns to senior team members.

Qualifications

• HR/ER Experience: 3–5 years of HR generalist or employee relations experience, with exposure to investigations, performance management, and employee-facing advisory work.
• Fast-Moving Environments (Bonus): Experience in a scaling or high-growth company is a plus.
• Employment Law Knowledge: Solid working knowledge of federal employment law; familiarity with Colorado labor law preferred. Deep California law expertise is not required for this role.
• Communication & Interpersonal Skills: Strong written and verbal communication; able to navigate difficult conversations with discretion and empathy.
• Travel: Willingness to travel periodically as needed (up to :10–15%).
• Location: Must be based in Denver, CO.