Employee Relations Manager
Supervises
- Human Resources Coordinators
- Human Resources Business Partners
Responsibilities
Provides vision and critical leadership to manage the Employee Relations function in support of the values, mission and culture of Austal USA.
Manages and coaches team to encourage continual development and awareness of employment law updates and briefings in support of advancing team member subject matter knowledge.
Provides direction to proactively identify risks, diffuse issues, provide employee and management consultation, conduct investigations and resolve issues as they arise.
Collaborates with Corporate Employment Law Advisors in order to identify and develop solutions around employee relations issues.
Fosters a positive employee relations environment which drives engagement, inclusion, and ensures a working environment free from harassment.
Serves as an escalation point for complex employee relations issues and investigations by utilizing strong negotiation, conflict resolution, mediation skills and experience.
Partners with HR leadership and the legal team to represent Austal USA in charge investigations and/or litigation cases.
Reviews the impact of the Employee Relations function and develops recommendations to address facility and organizational training needs.
Develops and monitors metrics/tracking mechanisms that measure results, efficiency and cost effectiveness, while ensuring employee disputes and complaints are handled in a timely and appropriate manner.
Provides guidance to leadership as needed, for difficult or actionable grievances filed by employees.
Oversees the analysis, maintenance and communication of records required by law or regulatory bodies.
Prepares and presents required and special reports.
Conducts exit interviews with staff to determine if corrective action may retain valued staff. Discusses exit interview findings with senior management. Recommends solutions to administration when repetition of individual problems indicates negative trends.
Maintains an attitude and philosophy consistent with the company’s standards.
Performs other duties as assigned or as may be necessary.
Acts as a Compliance Champion for the organization and works to promote a culture of compliance throughout the organization.
Supports business unit Tier 1 Compliance Lead in responsibilities as required.
Qualifications / Knowledge / Experience
- Bachelor’s degree preferably in Employee Relations, Human Resources or relevant related field and minimum of ten years of Employee Relations experience required, or equivalent combination of education and experience.
- Experience with a large-sized organization in a manufacturing environment preferred.
- Demonstrated ability to lead complex employee relations matters, conduct investigations, and influence leadership in high-risk situations.
- Demonstrated experience in managing and administering a broad range of tasks including resolving complaints, counseling managers and employees on the interpretation of policies and procedures.
- Knowledge of the principles and practices of human resources management and supervision in a non-union environment.
- Demonstrated experience in preparation of comprehensive reports and clear and concise representation of ideas, both orally and in writing.
- Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
- Proficiency in Microsoft Office Suite required.
- SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred.