Employee Relations Business Partner

Responsibilities

• Lead complex, high-risk, and sensitive confidential investigations across North America related to allegations of harassment, discrimination, retaliation, and other policy violations
• Conduct end-to-end investigations, including intake, background research, objective interviews, and debrief meetings
• Analyze and synthesize evidence to make factual findings, prepare detailed investigative summaries, and present verbal and written debriefs to relevant stakeholders
• Support misconduct disciplinary processes across North America, ensuring robust practices and strict regional compliance
• Lead conflict management support, including mediation between involved parties
• Advise and influence business leaders and HR partners on appropriate actions and recommendations following investigations, balancing legal compliance with business needs
• Leverage strong analytical skills to identify systemic issues and trends from ER data and metrics, partnering with stakeholders to develop proactive solutions and training programs
• Build and maintain strong relationships with employees, managers, HR, and Legal to ensure seamless collaboration throughout ER processes
• Anticipate the broader impact of investigative findings and recommendations, identify alternate courses of action, and facilitate alignment with key stakeholders
• Partner with in-house Employment Counsel to navigate legal complexities across ER processes and mitigate organizational risk
• Design proactive leadership modules on management practices and policy compliance based on emerging ER trends and themes

Requirements

• Deep expertise in workplace investigations, including harassment, discrimination, and retaliation matters
• Strong knowledge of North American employment law and regulatory compliance requirements
• Exceptional analytical and critical thinking skills with the ability to synthesize complex information and draw sound conclusions
• Outstanding written and verbal communication skills, including the ability to present findings clearly to senior stakeholders
• Strong mediation and conflict resolution capabilities
• Demonstrated ability to manage sensitive and confidential matters with discretion, empathy, and impartiality
• Proven ability to identify trends from data and translate insights into actionable programs and initiatives
• Excellent organizational skills with the ability to manage multiple high-priority investigations simultaneously
• Collaborative mindset with the ability to build trusted relationships across all levels of an organization

Skills

• Significant experience in an Employee Relations, HR, or Employment Law role with a focus on workplace investigations
• Demonstrated experience conducting complex, multi-party investigations in a large, matrixed organization
• Experience advising senior business leaders and HR partners on ER matters and disciplinary processes
• Prior experience partnering with Employment Counsel on legally sensitive matters
• Proven ability to develop and deliver training or leadership development programs related to ER themes

Qualifications

• Bachelor's degree in Human Resources, Employment Law, Business Administration, or a related field
• Professional certification in Human Resources (e.g., SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred
• Workplace investigation certification (e.g., AWI or equivalent) is a strong asset