Employee Experience Generalist

How You’ll Make an Impact

• Serve as a resource to leaders and employees regarding employee relations matters, Swig policies, and employment practices.
• In partnership with EEX Business Partner, investigate employee concerns, complaints, and workplace issues, documenting findings and recommending appropriate resolutions.
• Partner with leaders to address performance concerns, corrective actions, coaching, and employee separations.
• Provide guidance on the consistent application of Swig policies while helping minimize organizational risk.
• Maintain confidential employee records and documentation related to investigations, disciplinary actions, and other employment matters.
• Affiliate with unemployment claims, employment verifications, and other employment-related requests.
• Monitor compliance with federal, state, and local employment laws and Swig policies.
• Collaborate with cross-functional partners, including Legal and Operations, on employee relations and compliance matters as needed.
• Identify opportunities to improve processes, documentation, and manager resources.
• Support additional EEX projects and initiatives as assigned.

What You’ll Bring to the Role

• Knowledge of employee relations principles, employment law, and Human Resources best practices.
• Ability to conduct thorough and objective workplace investigations.
• Strong interpersonal, communication, and conflict resolution skills.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Minimum of three years of Human Resources experience, with demonstrated experience in employee relations, investigations, and performance management.
• Experience supporting multi-location operations is preferred.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is preferred.