Employee Enablement and Training Program Manager

About the role

Axon is seeking a creative, people-centered builder to transform how employees across the Service, Support, & Training organization ramp, reach proficiency, and develop throughout their careers. The ideal candidate has successfully launched an onboarding, enablement, and/or employee readiness program, loves developing people, moves quickly from ideas to execution, and brings creativity and experimentation to how employees learn, practice, and grow.

What You'll Do

• Location: Scottsdale, AZ HQ; Travel 0%-30%
• Reports to: Senior Manager, Operations
• Direct Reports: 0

Onboarding & Role Readiness

• Design, launch, and continuously improve onboarding and readiness programs for the teams you support
• Partner with managers and SMEs to define what employees need to know and do, then build role-specific readiness roadmaps with clear learning, hands-on practice, and proficiency milestones
• Build reusable frameworks and tools that keep programs consistent while flexing to each team's needs
• Run structured check-ins through employees' first six months to reinforce learning, assess readiness, and close gaps
• Equip managers and SMEs with the guidance and tools they need to coach employees and validate proficiency on the job

Ever-boarding & Employee Development

• Build a plan for ongoing learning and skill development for the teams you support
• Partner with managers and SMEs to define role-specific skill and competency expectations
• Translate identified skill gaps into learning paths, refreshers, and practice opportunities
• Create engaging learning experiences — live sessions, shadowing, scenario practice, and recorded content

Program Management & Continuous Improvement

• Turn ambiguous team needs into clear, prioritized programs, and build iteratively
• Facilitate working sessions with managers, SMEs, and employees to define performance expectations
• Set success measures for learning effectiveness, proficiency, and time to readiness; use feedback and data to improve programs
• Use technology and AI-powered tools to make learning more personalized and efficient

What You Bring

• Bachelor's degree in a related field or equivalent practical experience
• 3-5 years of experience in onboarding, employee enablement, learning and development, or program management
• Demonstrated experience taking at least one onboarding or readiness program from design through launch, adoption, and measurement
• Strong program management and facilitation skills, with the ability to move quickly from planning to execution
• Ability to build competency frameworks, learning paths, and clear documentation
• Strong analytical skills, with the ability to define success measures and use data to improve programs
• Experience with learning platforms, collaboration tools, or AI-powered tools is a plus
• Strong written and verbal communication skills

Approach

• Builder mindset — you're energized by creating something that doesn't exist yet and know how to turn ambiguity into action
• People-centered — you design around how employees actually learn, practice, work, and grow
• Creative — you challenge traditional approaches and find engaging ways to build knowledge, skills, and confidence
• Bias for action — you move quickly, test ideas, learn from results, and iterate rather than waiting for perfect solutions
• Curious — you immerse yourself in the work and learn directly from the people doing it
• Scalable thinker — you balance the unique needs of individual teams with the need for organizational consistency and sustainable solutions
• Collaborative and influential — you build trust, create shared ownership, and drive progress across teams without relying on direct authority

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices