Training Enablement Manager

About the Role

Join Pentair, a team of passionate problem-solvers committed to sustainably moving, improving, and enjoying water—life's most essential resource. With 9,000 global employees serving customers in over 150 countries, Pentair delivers smart, sustainable water solutions across residential water filtration, industrial water management, pool products, and more.

As a Training Enablement Manager in Bishop Woods, WI, you will build scalable product education for the residential Water Supply & Disposal channel, including distribution partners, contractors, and internal Pentair Sales and Customer Service teams. The role focuses on translating complex products, applications, and competitive information into practical training that improves consistency, adoption, customer experience, and commercial impact. You will collaborate across Product Management, Engineering, Sales, Customer Service, Channel Marketing, Product Marketing, Events, Marketing Operations, and Demand Generation to create structured learning programs delivered through a digital-first model.

Responsibilities

• Curriculum Development & Content:
  • Design and maintain a scalable training curriculum for residential contractors, distribution partners, Sales, and Customer Service, tailored to each audience’s knowledge needs and job context.
  • Develop contractor-facing education that simplifies complex technical and application concepts into job-site-ready learning to build product confidence and reduce installation errors.
  • Create Sales and Customer Service enablement content to improve product knowledge, customer conversation quality, competitive readiness, and consistency in customer interactions.
  • Develop competitive training that highlights Pentair’s advantages and equips teams to position them credibly in the field.
  • Own training readiness for new product launches, ensuring internal teams, distributor partners, and contractors receive education before and after launch to support adoption.
• Digital-First Delivery:
  • Own the digital training model, building and managing an on-demand library of instructional videos, quick-tip content, technical guides, and blog-style education hosted on internal and third-party platforms.
  • Produce practical training content independently (e.g., self-filmed quick-tip videos, short demonstrations, scripts, outlines, and job aids) while coordinating with agency or internal creative resources for higher-production assets.
  • Lead live virtual training sessions for contractors and internal teams to complement on-demand content with real-time engagement and Q&A.
  • Execute targeted in-person training at trade events, distributor locations, or hands-on clinics where physical demonstration adds unique learning value.
• Cross-Functional Partnership:
  • Engage cross-functional partners to identify business priorities, customer pain points, launch needs, and field feedback that inform training priorities.
  • Convert product, technical, commercial, and customer insights into accurate, practical, and audience-specific training content.
  • Collaborate with Customer Service to address high-frequency support issues and product misapplication patterns through proactive training.
  • Align training content with product launches, channel programs, campaigns, customer journeys, events, and digital platforms to ensure accessibility at key moments.
  • Create feedback loops with customer-facing and commercial teams to identify knowledge gaps and prioritize training updates that improve customer experience.
• Performance Measurement & Optimization:
  • Define, track, and report on a training performance framework that measures learning activity and monitors business indicators influenced by the training program.
  • Analyze engagement, completion, feedback, and performance data to improve underperforming programs and scale successful formats.
  • Establish feedback loops with trained audiences, Sales, and Customer Service to validate training effectiveness and continuously improve curriculum quality.
  • Maintain an always-on enablement approach, ensuring training content remains current as products, applications, competitors, and market conditions evolve.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Willingness and ability to travel 20-25% as required by business needs.
• 5–8+ years of experience in training, enablement, or product education within a B2B manufacturing or industrial environment.
• Demonstrated experience designing and delivering digital-first training, including instructional video, quick-tip content, on-demand learning, job aids, and webinar facilitation.
• Experience educating contractors, installers, technicians, and/or channel partners, with a proven ability to simplify complex technical concepts into practical learning.
• Proven track record of enabling internal Sales and Customer Service teams with product knowledge, competitive positioning, and skills-based training.
• Demonstrated ability to measure training effectiveness and connect programs to downstream business outcomes, adjusting content based on performance data.
• Familiarity with distributor, dealer, or contractor channel structures common in building products or technical trade markets.
• Experience in a two-step distribution model where training must reach both distributor partners and end contractors.
• Background in water supply, water disposal, HVAC, plumbing, or adjacent technical product categories.
• Experience with education platforms is preferred.

Pay

For this full-time position, the anticipated annualized base pay range is $71,000–$131,800 per year. Actual compensation will be commensurate with experience, education, licensure, certifications, work location, and relevant business or organizational needs. This position may also be eligible for an annual incentive bonus and other forms of compensation.

Benefits

• Health benefits to support you and your family.
• Generous 401(k) plan and employee stock purchase program.
• Disability, life, critical illness, and accident insurance.
• Parental and caregiver leave.
• Tuition reimbursement.
• Paid time off and wellness programs to encourage work/life balance.