Emergency Winter Shelter (Contract Worker)

About the role

The Emergency Shelter Contract Worker is responsible for ensuring the safety, stability, and smooth operation of the Aspire Indiana Health operated Winter Contingency Shelter sites. This is a contract role through Aspire Indiana Health providing direct, compassionate support to residents. The position is part‑time and based at either the Family/Single Women’s Shelter (2406 N. Tibbs Ave, Indianapolis, IN 46222) or the weather‑activated men's shelter (2302 W Morris St, Indianapolis, IN 46221). The contract runs from December 1, 2026 through March 31, 2027.

Responsibilities

• Direct Client Support: Conduct consistent rounds and engage residents in a supportive, trauma‑informed manner to build rapport and promote positive behavior.
• Resource Linkage: Assist residents in connecting with essential services, including healthcare, behavioral health providers, and social services, facilitating signed Releases of Information (ROIs) as needed.
• Policy Compliance: Gently enforce shelter policies (curfew, quiet hours, childcare, etc.), utilizing the written guidelines provided by Aspire.
• Build and maintain strong relationships with service providers, shelter staff, and community organizations to ensure coordinated care.
• Assist residents with completing intake forms, understanding shelter expectations, and available resources.
• Intake & Exit: Manage the resident sign‑in/out process, assist with new resident intake and orientation, ensuring all required documents (Participation Agreement, Welcome Letter, Allergy Information, etc) are signed and filed.
• Safety Monitoring: Conduct regular safety and security checks of the facility and grounds, immediately reporting maintenance issues or potential hazards to the Shift Leader.
• Inventory & Logistics: Assist the Operations Associate with meal distribution, inventory of non‑contracted food (breakfast/lunch items), and tracking supplies.