Emergency Tech/Clerk PRN

This position reports to the ED Nurse Manager and functions under the direct supervision of an ED Nurse and ED Physician on duty. It involves productive collaboration with emergency department physicians, family practice staff, and administration. The role varies in percentage of tech duties versus clerk duties, shifting based on seasonal needs and scheduling structure.

Responsibilities

Clinical Responsibilities

• Responds to all emergency/critical care situations and follows established procedures, including CPR with emphasis on airway maintenance and ventilation.
• Exhibits behavior and actions that create a high level of patient satisfaction, respecting patient rights, needs, culture, and confidentiality.
• Communicates concerns to supervisors and uses the chain of command to address issues.
• Assists with technical functions such as:
  • Obtaining 12-lead EKGs
  • Performing venipuncture and discontinuing peripheral IVs and saline locks
  • Obtaining and properly labeling specimens for laboratory analysis
  • Performing point-of-care testing
• Performs wound care, patient positioning, application of orthopedic splints and dressings.
• Transports patients to other departments.
• Measures and fits crutches, instructs patients on proper crutch use.
• Prepares patients for examinations and treatments, providing encouragement, support, and comfort to patients and family members.
• Maintains clean and safe patient care areas by cleaning and stocking rooms and carts, checking equipment, disinfecting surfaces, removing waste, and changing linens.
• Maintains knowledge of appropriate medical equipment and supplies.
• Performs tasks within the scope of educational preparation and permitted by TRMC policies and local, state, and federal guidelines.
• Follows OSHA standards for universal precautions, biological hazards, infectious disease hazards, disposal of biological waste, cleaning after contamination, and respiratory droplet protection.

Administrative Responsibilities

• Uses all computer applications relevant to the position.
• Assists with answering phones and registering patients in e-Clinical Works, collecting demographic information.
• Assists with proper coding and timely entry of all charges.
• Documents patient chart information appropriately.
• Checks @tellmed email during each work shift.

Requirements

• High School diploma or equivalent.
• Proof of Emergency Medical Technician (EMT) certification required.
• IV certification required.
• Current CPR for Healthcare Workers or BCLS certification from the American Heart Association.
• One year of current experience within the last three years as an EMT or healthcare provider.
• Spanish medical interpretation is a plus.

Skills

• Ability to effectively communicate in English, both in person and in writing.
• Good organizational skills, able to set priorities and complete work efficiently.
• Proficient computer skills, including eCW (eClinical Works) and T-Systems.
• Able to wear personal protective equipment (e.g., face mask, goggles, gloves) as needed.
• Able to quickly make decisions to report patient condition with minimal supervision.
• Able to work effectively independently and with other team members.
• Strong customer service abilities, including effective listening skills.
• Ability to learn and understand medical/surgical terminology.

Work Environment

• General office, medical clinic, and emergency department settings.
• Possibility of exposure to human biohazards, requiring OSHA training.
• Must be able to stand for long, extended periods in a fast-paced environment.
• Moderate physical activity, including occasional lifting under 30 lbs and assisted lifting under 50 lbs.
• Bending, shifting, kneeling, and assisting with patient movement.
• Exposure to potentially dangerous materials/chemicals, requiring safety precautions and protective equipment.

Conditions of Employment

• Certifications and licensures must be maintained.
• TRMC provides Hepatitis vaccination; candidates may decline or provide proof of prior vaccination.
• Annual Influenza vaccination required or must wear a mask during flu season (December–April).
• A pre-employment background investigation will be required.

Pay

Pay rate starts at $23/hour. Actual rate will be commensurate with experience.