Emergency Services Nursing Manager

About the role

The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

Responsibilities

• Create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes.
• Support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost.
• Ensure compliance with all policies, procedures, and regulatory standards.
• Manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• Facilitate effective interdisciplinary care coordination within and across departments.
• Provide leadership in attaining and sustaining an unparalleled patient experience.
• Review various feedback mechanisms and help identify opportunities to improve customer/patient satisfaction.
• Leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
• Ensure compliance with evidence-based practices that enhance patient experience and customer service.
• Collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
• Identify development opportunities or training needs of individual employees and teams.

Requirements

• BSN required
• MSN preferred
• 1+ year experience in healthcare required
• 1+ year in supervisory role preferred
• Specialty Certification must be obtained within 6 months of hire
• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, accordance with law and regulation.
• FT/PT/PRN colleagues with a compact license from a state other than Texas must: · apply for Texas RN license within 60 days from hire · obtain current TX RN license within 6 months of application for TX RN license
• BLS
• ACLS within 6 months of hire

Qualifications

• Bachelor of Science in Nursing (BSN)
• Master of Science in Nursing (MSN) preferred
• One (1) year of experience in healthcare
• One (1) year of supervisory experience preferred
• Specialty Certification must be obtained within six (6) months of hire
• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, according to law and regulation
• Full-time, part-time, or PRN colleagues with a compact license from a state other than Texas must: · apply for Texas RN license within sixty (60) days from hire · obtain current TX RN license within six (6) months of application for TX RN license
• BLS
• ACLS within six (6) months of hire