Emergency Services Nursing Manager
About the role
The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
Responsibilities
- Maintain a culture of accountability and transparency in the provision of care.
- Support the achievement of internal/external benchmarks, accreditations, and designations.
- Ensure compliance with all policies, procedures, and regulatory standards.
- Manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Facilitate effective interdisciplinary care coordination within and across departments.
- Ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
- Provide leadership in attaining and sustaining an unparalleled patient experience.
- Instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- Review various feedback mechanisms and help identify opportunities to improve customer/patient satisfaction.
- Support the development and implementation of strategies to elevate the patient experience.
- Leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
- Ensure compliance with evidence-based practices that enhance patient experience and customer service.
- Collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- Identify development opportunities or training needs of individual employees and teams.
Requirements
- BSN required
- MSN preferred
- 1+ year experience in healthcare required
- 1+ year in supervisory role preferred
- Specialty Certification must be obtained within 6 months of hire
Qualifications
- Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, accordance with law and regulation.
- FT/PT/PRN colleagues with a compact license from a state other than Texas must: apply for Texas RN license within 60 days from hire obtain current TX RN license within 6 months of application for TX RN license
- BLS ACLS within 6 months of hire
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Pay
Details about pay are not specified in the job posting.
Schedule
Details about schedule are not specified in the job posting.