Emergency Room (ER) Registrar, Clarksville (Shift: Wed: 1p-7p; Thur, Fri, Sat: 7a-7p) - ONSITE

Located in Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) operates at a global crossroads of teaching, discovery, and patient care. VUMC is a community of individuals who come to work each day with the aim of changing the world through expertise, continuous learning, and exceptional challenges. Vanderbilt Health values uniqueness and is committed to an environment where everyone has the chance to thrive.

About the role

As an Emergency Room (ER) Registrar, you will admit all patients in a timely manner, ensuring accurate documentation, insurance verification, and collection of deductibles or co-pays. You will also ensure proper patient identification, distribute advance directives, and address any patient questions or concerns. This role may also assist with inpatient admissions as needed.

Responsibilities

• Admit all patients in a timely and accurate manner.
• Ensure all current information is documented, signatures are received, insurance is verified, authorizations are obtained, and deductibles or co-pays are requested in a compliant manner.
• Ensure wristbands are placed on the proper patients and advance directives are provided to each patient.
• Address and resolve any patient questions or concerns.
• Assist with inpatient admissions as needed.

Core Capabilities

• Supporting Colleagues:
  • Develops self and others by identifying development opportunities.
  • Builds and maintains relationships across departments.
  • Communicates effectively by openly sharing information in a clear and courteous manner.
• Delivering Excellent Services:
  • Serves others with compassion by understanding their problems and needs.
  • Solves routine problems and raises concerns in a timely manner.
  • Offers meaningful advice and support by listening carefully and providing accurate information.
• Ensuring High Quality:
  • Performs excellent work by checking quality before delivery and asking relevant questions.
  • Fulfills safety and regulatory requirements by demonstrating basic knowledge of safety conditions and reporting unsafe situations.
• Managing Resources Effectively:
  • Demonstrates accountability by taking responsibility for assigned activities.
  • Stewards organizational resources by understanding the impact of personal actions on departmental resources.
  • Makes data-driven decisions using accurate information to achieve timely and error-free results.
• Fostering Innovation:
  • Generates new ideas by proposing or accepting initiatives that impact day-to-day operations.
  • Applies technology by quickly absorbing new tools and utilizing appropriate procedures.
  • Adapts to change by embracing new plans and incorporating instructions into work.

Requirements

• High School Diploma or GED.
• Less than 1 year of relevant work experience.

Benefits

This role offers a comprehensive benefits package, which may include health, disability, retirement, and wellness offerings to enhance your well-being and professional growth.

Schedule

• Full-time
• Wednesday: 1:00 PM – 7:00 PM
• Thursday: 7:00 AM – 7:00 PM
• Friday: 7:00 AM – 7:00 PM
• Saturday: 7:00 AM – 7:00 PM