Emergency Room/EMS Manager

Key Responsibilities

• Perform ongoing patient assessments, establish individualized care plans, monitor treatment responses, and update plans as needed.
• Prioritize care, respond to emergencies, and ensure patient needs and activities of daily living (ADLs) are met in a thorough and timely manner.
• Make purposeful rounds to evaluate the effectiveness of therapies and interventions, documenting all findings in the EHR per facility guidelines.
• Interact with patients and families to provide education, discharge instructions, and appropriate referrals, documenting all teaching in the EHR.
• Administer medications and treatments safely and efficiently.
• Communicate with physicians regarding patient care, changes in condition, and clarification or execution of orders. Assist with treatments, procedures, and exams as needed.
• Operate and supervise the operation of specialized medical equipment.
• Assign care to ancillary personnel based on job descriptions, competencies, policies, and patient acuity. Collaborate with other departments and agencies to facilitate care.
• Maintain positive relationships with patients, families, and staff, ensuring effective functioning of the nursing department.
• Work in the emergency room as required, providing guidance and assistance to the ER nursing team.
• Support the EMS lead with best practices and process improvements.
• Compile information for quality assurance (QA) reports and monitor staff adherence to policies and procedures.
• Serve as the primary contact for emergency nursing staff regarding daily operational issues.
• Implement new policies and procedures, assist with nursing and EMS meetings, and share administrative call responsibilities.
• Support onboarding and training of new nursing staff.
• Manage weekly supply ordering and rotation of outdated stock.
• Participate in hiring, staff selection, and performance evaluations.
• Attend all mandatory in-services and maintain skills verification.
• Adhere to compliance, safety, and HIPAA policies, maintaining confidentiality of sensitive patient information.
• Demonstrate knowledge and competency in EHR use.
• Exhibit leadership, objectivity, administrative skill, and effective personnel supervision.
• Remain composed and effective when working under stress from patients, visitors, physicians, families, and other departments.

Qualifications

• CPR certification required
• ACLS certification and PALS required within 6 months
• BSN preferred
• 3-5 years Emergency Room nursing experience required
• Computer Skills: Basic computer skills
• Certification/Licensure: Licensure in the State of Illinois as a Registered Nurse