Embroidery Digitization and Design Specialist

About the role

You will be responsible for transforming client concepts and designs into precise digital embroidery files, ensuring compatibility with our embroidery machines. This role bridges the gap between design and production, requiring a strong sense of aesthetics as well as technical accuracy.

Schedule

Monday – Friday 8:00 AM – 4:30 PM

Pay

$21.00 – $30.00 per hour

Location

9988 Redwood Avenue, Fontana, CA 92335

Responsibilities

• Digitize logos, artwork, and custom designs using embroidery software (e.g., Wilcom, DG 17, Hatch, Brother PE‑Design, etc.)
• Convert customer‑provided images and files into stitch‑ready embroidery formats
• Optimize designs for various fabric types and machine capabilities
• Work closely with clients or internal teams to interpret design needs and offer solutions
• Conduct test runs on embroidery machines to ensure quality and adjust as needed
• Maintain a digital library of embroidery files and documentation
• Invoice according to defined billing parameters depending on stitches and count
• Stay up to date with design trends and embroidery techniques to improve output
• Perform minor maintenance and troubleshooting of embroidery machines, if required
• Demonstrate trustworthy and moral character (pre‑employment background & drug tests are required)

Requirements

• Proven experience in embroidery digitizing and machine operation
• Proficiency in embroidery software (Wilcom, Pulse, Bernina, etc.)
• Strong understanding of stitch types, densities, and fabric behavior
• Ability to interpret and modify vector and raster files (AI, PNG, JPG, SVG)
• Keen eye for detail and aesthetics in design
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines
• Physical ability to lift and carry up to 50 lb, walk/stand for extended periods, climb ladders/stairs, work at heights, and tolerate dust, dirt, noise, odors, heat, cold, etc.
• Background in graphic design or textile design (preferred)
• Familiarity with machine brands such as Tajima, Brother, or Barudan (preferred)
• Experience with color matching and thread types (preferred)

Benefits

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!