Embroidery Digitizing Specialist

About the role

We're an American lifestyle brand founded in 2001, offering luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, and sartorial accessories. Our goal is to capture timeless style with signature innovations, aligning with modern life.

Responsibilities

• Review and assess new digitizing requests, suggesting techniques and sizing to provide the highest quality embroidery.
• Analyze and distribute digitizing workload in-house and amongst contractors to meet or exceed Service Level Agreements (SLAs).
• Monitor inbound files from contractors for quality control, ensuring all requirements are met.
• Warehouse all designs on a shared network and accurately update statuses through approval workflows.
• Proactively manage order updates as designs are approved or deactivated.
• Provide oversight to orders pending new logo approval, facilitating the approval process and escalating delays to Account Managers.
• Track, monitor, and resolve all digitizing related issues.
• Color and distribute work orders as needed.
• Identify and participate in process improvements efforts.
• Support the development and maintenance of Embroidery Team Standard Operating Procedures (SOPs).

Requirements

• Thorough understanding of digitizing and embroidery concepts.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Strong time management and organization skills.
• High attention to detail.
• Strong computer skills, including proficiency in Microsoft Office products such as Excel, Word, and Outlook.

Qualifications

• Bachelor’s Degree in textiles or related field.
• Minimum of 2 years’ experience in digitizing embroidery designs.
• Experience with Wilcom or comparable digitizing software.

Skills

• Digitizing and embroidery concepts.
• Organizational and time management skills.
• Verbal and written communication skills.
• Time management and organization skills.
• Computer skills, including proficiency in Microsoft Office products such as Excel, Word, and Outlook.

Benefits

Peter Millar & G/FORE are equal opportunity employers. We comply with all relevant laws and regulations prohibiting discrimination in employment based on race, color, religion, gender, age, national origin, genetic information, marital status, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

Pay

TBD

Schedule

TBD