Embassy Suites Cincinnati Rivercenter Covington - Food & Beverage Supervisor

Key Skills/Responsibilities

• Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service.
• Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
• Foster a collaborative environment by encouraging open communication and teamwork among staff.
• Lead by example and share insights at team meetings, helping everyone stay informed and motivated.
• Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory.
• Utilize technology to streamline processes and keep everything running smoothly and efficiently.
• Develop creative promotional campaigns and ideas to attract more guests and boost sales.
• Support training and performance initiatives to help team members grow and contribute to overall business success.

Education & Experience

• A high school diploma or equivalent required.
• College coursework in hospitality is a plus.
• At least one year of progressive experience in hotels or related fields, with supervisory experience preferred.
• Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.
• Demonstrated initiative and effective listening, understanding, and clarification abilities.
• Competence in interpreting financial data and performing basic arithmetic.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Welcome to the Embassy Suites by Hilton Cincinnati RiverCenter hotel, located on the banks of the Ohio River. Our Cincinnati hotel is just a two-minute drive from downtown Cincinnati, nearby attractions like Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and Aronoff Center for the Arts. We're also only 2.7 miles from the excitement of Jack Casino. Southbank Shuttle Trolley stops outside the hotel, offering easy access to downtown. Cincinnati/Northern Kentucky International Airport is only 20 minutes away and the hotel is adjacent to the Northern Kentucky Convention Center with easy access to I-71, I-75 and many Covington, KY attractions. Guests will feel at home in a spacious two-room suite at this Covington hotel. All 227 suites feature a private bedroom and separate living area. They can enjoy a free made-to-order breakfast every morning along with a view of the Cincinnati skyline. Drinks and snacks are available in the open-air atrium at our Evening Reception. We are ready to host a riverfront meeting or an elegant wedding reception with over 8,000 sq. ft. of flexible space, including meeting rooms and a ballroom with a stunning view of the city.