ELIGIBILITY WORKER I - DEPARTMENT OF HUMAN SERVICES - LIHUE, KAUAI

About the role

The immediate vacancy is with the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD). BESSD provides eligible clients with monthly benefits that supplement such essentials as food, clothing, and shelter. BESSD Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for the financial assistance and supplemental nutrition assistance programs. MQD provides eligible low-income adults and children access to health and medical coverage through managed care plans. MQD Eligibility Workers determine the initial and/or on-going eligibility of applicants/recipients for the State's medical assistance programs.

Responsibilities

• Receive training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs.
• Recommend and/or determine eligibility for public assistance on selected cases.
• Perform other related duties as assigned.

Requirements

• Legal Authorization To Work: Must be a citizen, national, or permanent resident alien of the United States, or eligible under federal law for unrestricted employment in the United States.
• Education Requirement: Possession of experience which demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages.
• General Experience Requirement: Three (3) years of work experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.

Qualifications

• Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year-for-year basis.

Skills

N/A

Benefits

See the Benefits section for details.

Pay

$3,748 to $4,742 per month (SR-12, Step C to I).

Schedule

N/A