Electronic Health Records Analyst

Nexus Family Healing is a progressive leader in youth and family mental health with over 50 years of service. What began in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. We empower children, families, and adults to find hope and healing, driven by a mission to close gaps in care and create brighter futures. We embrace diversity, promote equity, and foster inclusion, serving a diverse group of youth and families.

About the role

The Electronic Health Records Analyst evaluates, designs, supports, maintains, and builds solutions within Electronic Health Records systems. This role requires a strong understanding of business processing needs in behavioral health, foster care, and financial responsibilities tied to clinical operations. The Analyst will improve productivity and efficiency by building electronic solutions and implementing them within the EHIM, closely interfacing with clinical revenue cycle and technical staff throughout project phases.

Responsibilities

• Administer, maintain, and enhance EHR systems, supporting clinical documentation, data management, reporting, and workflow automation.
• Analyze, troubleshoot, and resolve EHR system issues, collaborating with vendors and internal teams to implement solutions and improvements.
• Partner with operational and cross-functional stakeholders to gather requirements, optimize workflows, and support system integrations.
• Design and maintain electronic forms, documentation tools, and reporting capabilities that meet operational and regulatory requirements.
• Support EHR user adoption through training, collaboration, and participation in system governance and improvement initiatives.
• Configure and maintain EHR security structures, user roles, permissions, and access controls.
• Coordinate system upgrades, enhancements, testing, and implementation activities to ensure successful deployment and performance.
• Manage vendor relationships and issue resolution efforts related to EHR functionality and system performance.
• Ensure compliance with HIPAA, privacy regulations, organizational policies, and data security standards while proactively identifying and mitigating risk.
• Promote best practices, data integrity, and operational excellence across EHR processes and reporting.
• Partner with internal super users, departmental leaders, and vendors to improve system functionality and user experience.
• Participate in audits, quality reviews, and process improvement initiatives to support regulatory compliance and organizational goals.

Requirements

• AA degree in HMIS, Computer Science, or Healthcare-related field. A minimum of one (1) year of EHR system and managing data experience. In lieu of degree, the equivalent of two (2) years of combined related work and education will be considered.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements.

Qualifications

Preferred experience in Netsmart products including myEvolv, OrderConnect, or myHealthPointe.

Benefits

• Five weeks paid time off (PTO) in the first year of employment.
• Multiple options for health insurance coverage.
• No-cost life insurance.
• Short/long-term disability insurance.
• 401k match.
• Talkspace Therapy Benefit for the whole family (NEW).
• Hinge Health Benefit for the whole family (NEW).
• Carrot Fertility Benefit (NEW).
• Tuition assistance and training opportunities.
• Advancement pathways and internal promotion.

Pay

Starting salary range: $70k-80k annually.

Schedule

Full-time, salaried exempt position. Hybrid remote from Minnesota opportunity.

Values

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.