Electronic Fleet Management System Specialist (RAMCO): Flight School Next, Ozark, AL

About the role

This position is onsite in Ozark, AL. Initial training will take place at our corporate headquarters in Fort Worth, TX for five months. Additional travel may be required based on business needs.

Responsibilities

• Serve as the subject matter expert and primary point of contact for the Electronic Fleet Management System (EFMS).
• Coordinate between Bell IT, FSN business systems, Maintenance Control, Technical Records, and the Part 145 provider for all EFMS-related activities.
• Define business requirements and partner with Corporate ERP teams to meet the needs of Maintenance, Component Repair & Overhaul, Warehouse, Finance, and FSN stakeholders.
• Act as EFMS Power User: maintain business-side configurations and templates within approved guidelines; escalate global or technical changes to IT.
• Partner with IT on EFMS implementation and configuration activities: lead business process definition, user requirements, testing, and adoption.
• Partner with IT on continuous improvement efforts, ensuring EFMS functionality continues to support evolving business processes.
• Identify system risks and unknowns, develop mitigation plans, and manage issue resolution.
• Maintain EFMS data accuracy and report system issues to IT.
• Maintain the EFMS technical library and coordinate EFMS access requests with IT for all internal and external users.
• Support audits, reporting requirements, and ad-hoc requests from FSN leadership.
• Develop and deliver system training to ensure user proficiency and consistent utilization.

Qualifications

• Bachelor’s degree is required. Degree in Computer Science, Information Technology, engineering, aviation management, supply chain, logistics, project management or related discipline is preferred.
• 5 years of experience in aviation project management, operations, sustainment, supply chain, or fleet readiness roles.
• Experience in RAMCO is required.
• Experience coordinating across multiple internal and external stakeholders.
• Clear and concise communication with leadership, customers, and maintenance partners.
• Proactive problem-solver skilled in developing mitigation plans, tracking progress, and communicating status to leadership.
• Experience in guiding a team of members to learn new system with tight project's deadline.
• Experience leading project teams, providing training, and driving standardization and continuous improvement.
• Proactive mindset with strong problem-solving and decision-making ability.
• Able to analyze gaps between business needs and supporting software/systems and work with IT team members to figure out cost/changes required and explain it back to the business for approvals.
• Experience supporting or executing U.S. Government contracts is a plus.
• Familiarity with ERP, Aircraft maintenance tracking, or sustainment-related digital systems is preferred.
• Strong knowledge of Part 91, and Part 145 FAA regulations is preferred.