Electronic Banking Specialist I, II, or III, Cherry Creek

Summary

Responsible for the implementation of New Commercial Online Banking Enrollments/Modifications, Updates for clients in our iPay system. Oversee correspondent bank balances, Manage ANB Banks FED Securities to include input or approve, assist internal customers with Online Banking and iPay issues.

Essential Duties and Responsibilities

• Afford assistance in phone calls received from internal customers and perform troubleshooting.
• Afford assistance with Internet Banking for Business and Consumers by answering questions and completing setup and modifications to a given profile.
• Meet daily deadlines and expectations for productivity and accuracy standards as set by management.
• Review Commercial Documentation for accuracy.
• Manage Correspondent bank balances, transfer, or pull back funds if necessary.
• Use information provided by Accounting or Trust to input or approve ANB Bank's FED Securities in the FedLine Advantage system.
• Obtain opening balances for correspondent banks by accessing appropriate bank websites and provide the data to accounting.
• Maintain a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
• Deliver quality of service as defined by department standards.
• Maintain confidentiality as defined by department standards.
• Support the company's Mission, Vision, and Values.
• Other duties may be assigned.

Education and/or Experience

• Electronic Banking Specialist I: 0 - 1 year of banking or equivalent combination of education and experience. Previous demonstration to maintaining high attention to detail and time management skills.
• Electronic Banking Specialist II: 1 - 2 years of banking or equivalent combination of education and experience. Previous demonstration to maintaining high attention to detail and time management skills.
• Electronic Banking Specialist III: 3+ years of banking or equivalent combination of education and experience. Previous demonstration to maintaining high attention to detail and time management skills.