Electro-Mechanical Field Service Technician

Location: Varies by Region (All USA). Full-time, non-exempt position reporting to the Field Service Staff Manager. Travel up to 80%; valid driver’s license and clean driving record required.

About INNIO Group

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular, and efficient power. With a track record of innovation, INNIO designs, manufactures, and services high-performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy, and gas compression. INNIO operates a global installed base across approximately 100 countries, supported by a resilient, high-margin services business that delivers long-term, recurring revenues across the full equipment lifecycle.

As electricity demand accelerates—driven by AI, electrification, and grid constraints—INNIO enables scalable, behind-the-meter power generation with high efficiency, fast start capability, strong transient performance, and fuel flexibility, including hydrogen-ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

About the Role

As an Electro-Mechanical Field Service Technician (FST), you’ll work hands-on with cutting-edge, high-performance Jenbacher gas engines (0.25-9.5 MW), supporting critical energy solutions across industries and working with innovative fuel sources like biogas, landfill gas, and coal mine gas. This field-based role involves advanced troubleshooting, commissioning, maintenance, and overhauls of both mechanical and electrical systems.

Career Growth & Advancement

INNIO is committed to helping employees build long-term careers within Field Service. Our structured and transparent career path supports both mechanical and electrical development tracks, with advancement opportunities through four core levels. Employees can also achieve milestone certifications and skill advancements that recognize progress and reward professional growth. Advancement is based on technical competency, certifications, and hands-on experience, supported by:

• Robust training programs
• Clear performance expectations
• Regular promotion-eligibility reviews

This approach ensures employees have the support, visibility, and opportunity to progress—whether advancing as technical experts or pursuing leadership and management roles.

Responsibilities

• Perform hands-on service activities according to engine maintenance protocols (e.g., replacing filters, conducting inspections, taking measurements).
• Execute minor repairs and address issues beyond planned maintenance.
• Troubleshoot mechanical, electrical, and electronic failures; analyze historical engine data and propose solutions.
• Coordinate with third-party suppliers as needed.
• Collaborate effectively with colleagues, subcontractors, and customers—both independently and as part of a team.
• Communicate planned service activities and provide maintenance progress updates.
• Take ownership of assigned sites and customers, proactively working to maximize engine reliability and customer service.
• Prepare detailed technical reports, including actions taken, materials used, and recommendations for follow-up.
• Maintain tools, critical spare parts, and company vehicles in good condition.
• Complete timesheets, expense reports, EHS forms, and job reports promptly.
• Adhere to all Environmental Health and Safety (EHS) policies and procedures.

Requirements

• Prior field technician experience (automotive, power generation, heavy equipment, ships, aviation, or diesel engines).
• Analytical troubleshooting skills.
• Willingness to travel up to 80% of the time, including overnight stays.
• High School Diploma or GED required.
• Valid driver’s license and clean driving record.
• Ability to work remotely as needed.
• Legal authorization to work in the U.S. (no visa sponsorship available).
• Ability to meet company vehicle insurability standards.

Preferred Skills

• Experience with Jenbacher, natural gas, or reciprocating engines.
• Strong electrical skills (e.g., wiring panels and alternators).
• Ability to interpret wiring diagrams and mechanical drawings.
• PLC (Programmable Logic Controller) knowledge.
• Background in power generation applications.
• Ability to understand, implement, and communicate technical procedures.
• Strong analytical, problem-solving, and organizational skills.
• Excellent customer focus and interpersonal skills.
• Proficiency with computers and logic controls software.
• Excellent English communication skills, both written and verbal.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Frequently lift, carry, push, and pull tools, equipment, and materials up to 50 lbs.; occasionally move heavier items with assistance or mechanical lifting devices.
• Stand, walk, climb ladders and stairs, work at heights, and navigate uneven surfaces for extended periods.
• Frequently kneel, crouch, crawl, squat, and work in confined spaces.
• Use hand tools, power tools, testing equipment, and precision instruments requiring manual dexterity and fine motor skills.
• Read gauges, schematics, drawings, and technical documents; identify wiring, indicators, and safety markings.
• Hear verbal instructions, alarms, warning signals, and equipment sounds in industrial environments.
• Work in varying environmental conditions, including extreme temperatures, inclement weather, noise, vibration, dust, chemicals, and energized equipment.
• Travel frequently by vehicle and air, including transporting tools, testing equipment, and personal protective equipment (PPE).
• Wear required PPE, including hard hats, safety glasses, hearing protection, respiratory protection (when medically qualified), arc-flash PPE, fall protection equipment, safety footwear, and protective gloves.

Benefits

INNIO provides a comprehensive and competitive benefit package to all full-time employees starting Day 1.

• Medical, Dental & Vision: Coverage for you, your spouse, and children until age 26 (PPO and HDHP options).
• Savings Accounts: HSA with company match, Health Care FSA, Limited Purpose FSA, and Dependent Care FSA.
• Insurance Coverage: Company-paid Life & AD&D, plus voluntary options for self, spouse, and children.
• Disability: Company-paid Short-Term Disability and Voluntary Long-Term Disability.
• Retirement: 401(k) with immediate eligibility, company match, profit sharing, and diverse investment options.
• Paid Time Off: Vacation, personal illness, and personal business time off, plus time off to care for a family member.
• Paid Holidays: In addition to paid time off.
• Wellness & Support: EAP, fitness reimbursement, weight management, tobacco cessation, Calm Health, Maven Maternity, One Pass Select.
• Additional Benefits: FREE digital physical therapy and pelvic health programs through Sword Health.