Electrical Service Technician

Troubleshooting and Installation

• Troubleshoot, diagnose, test, and repair electrical systems including lighting, power, emergency power systems, switchgear, transformers, motors, motor controls, relays, PLCs, VFDs, industrial machinery, control circuits, and data/low-voltage systems.
• Install and modify power distribution systems, transformers, industrial controls, VFDs, machinery, and associated electrical systems.
• Perform industrial control circuit revisions and system upgrades.
• Conduct testing and troubleshooting using diagnostic tools such as voltmeters, ammeters, ohmmeters, meggers, and other test equipment.
• Perform scheduled and corrective preventive maintenance to ensure system reliability and code compliance.
• Troubleshoot, test, and install data cabling.

Maintenance and Supervision

• Plan, schedule, assign, participate in, and inspect the work of electricians and apprentices on service calls and special projects.
• Supervise and inspect workmanship to ensure safety, quality, and compliance with applicable codes and specifications.

Training and Development

• Train, coach, and mentor employees in electrical methods, equipment operation, safety procedures, and company policies.
• Identify employee development needs and support skill and knowledge growth.

Project Management

• Read and interpret blueprints, schematics, specifications, and submittals to determine project requirements and plan work procedures.
• Translate technical information for team members to ensure proper execution.
• Coincide activities with the Service Manager, Project Managers, Estimators, Customers, and other contractors to resolve issues and maintain schedules.

Customer Service

• Deliver excellent customer service and maintain professional client relationships.
• Handle customer concerns, complaints, disputes, and conflict resolution as needed.

Documentation and Logistics

• Accurately record and track labor, material usage, personnel activity, and operational data on a daily basis.
• Order or requisition materials, tools, and equipment as required.

Vehicle Maintenance

• Maintain a clean, organized, and fully stocked service vehicle to support efficient service operations.

Work Hours and Flexibility

• Ability to work independently or as part of a team depending on job requirements.
• Participate in an after-hours emergency on-call rotation.