Electrical Service Director

About the Company

A leading electrical contractor is seeking a Director of Service Operations to lead and expand its Electrical Service Division across the Dallas/Fort Worth market. With a strong reputation for delivering high-quality electrical solutions and a proven track record of growth, the company continues to invest heavily in its service business.

About the Role

This role will oversee all aspects of service operations, including client development, project execution, financial performance, workforce management, and strategic growth initiatives.

Responsibilities

• Responsible for maintaining and growing existing service accounts
• Responsible for obtaining new service accounts and developing business opportunities
• Oversee service billings, collections, and departmental profitability
• Manage monthly forecasting of service projects and service operations
• Coordinate local and regional service projects from initiation through completion
• Lead and develop service managers, coordinators, and field personnel
• Recruit, hire, train, and retain top service talent
• Conduct performance reviews and support employee development initiatives
• Implement and maintain company management systems and operational processes
• Manage service fleet operations, vehicle inventory, and equipment allocation
• Oversee service tool inventory and asset management
• Ensure warranty obligations and project closeout procedures are completed efficiently
• Build and maintain strong relationships with customers, vendors, and internal stakeholders

Qualifications

• Construction Management, Engineering, Business Management degree, or equivalent experience preferred
• High School Diploma or GED required
• Strong practical electrical construction and service experience
• Proven leadership experience within an electrical contractor environment
• Ability to read and interpret blueprints, specifications, and construction drawings
• Strong financial management and forecasting experience
• Excellent written and verbal communication skills
• Proficiency with Microsoft Excel and Word
• Experience with Bluebeam or similar construction software preferred
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail
• High level of integrity, professionalism, and accountability

Pay

$165,000 - $175,000 Base Salary + Bonus + Comprehensive Benefits