Electric Vehicle Service Technical Trainer
Position Summary
Make a difference for the world as part of a company leading the electric vehicle revolution.
Position Responsibilities
Design and maintain structured training modules covering basic electrical theory through complex EV mechanical and electrical systems, including high-voltage safety protocols.
Develop and deliver in-person lab sessions, classroom instruction, and technical demonstrations.
Build and maintain remote/online training courses to support distributed team accessibility and scalability.
Collaborate with Service Support and Engineering Teams to ensure all materials reflect the latest product updates and field learnings.
Partner with third-party organizations and OEM partners to develop specialized training content.
Assessment & Records
Design competency assessments and practical evaluations to verify technician readiness prior to field deployment.
Track and maintain detailed records of student progress, course completions, and certification status.
Technician Development
Lead onboarding training for new service technicians, setting clear competency benchmarks.
Support ongoing skills development for both entry-level apprentices and experienced mechanics transitioning to EV platforms.
Champion a culture of continuous learning and technical excellence within the service organization.
Position Qualifications
5+ years of experience with vehicle electrical systems, electronics, or a related technical field (significant training experience may be considered in lieu of some technical experience).
Experience with automotive, Class 8 truck, or heavy-duty industrial diagnostics.
Demonstrated experience as a trainer or technical instructor, with the ability to break down complex concepts for diverse audiences — from entry-level apprentices to veteran mechanics.
Deep understanding of electrical theory, diagnostics, and systems troubleshooting, including CAN bus, BMS, and high-voltage EV systems.
Strong organizational skills with the ability to manage multiple projects, deadlines, and learner groups simultaneously.
Excellent interpersonal and public speaking skills — comfortable engaging audiences ranging from new hires to senior technical staff.
Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams).
Preferred Qualifications
3–5+ years of hands-on experience as a master technician or EV specialist at a dealership, OEM, or authorized repair center.
High-voltage safety certification (e.g., NFPA 70E or OEM-specific HV credentials).
ASE L3 (Light Duty Hybrid/Electric Vehicle) or equivalent manufacturer-specific credentials.
Deep understanding of lithium-ion battery chemistry, cell structures, thermal management systems, Battery Management Systems (BMS), CAN bus, and high-voltage EV architectures.
Familiarity with instructional design methodologies (ADDIE, SAM, or equivalent).
Benefits
Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment.