Election Equipment Field Technician | Great Benefits!

Location: New Bern, NC

Type: Full-time; Direct Hire

About the role

Greene Resources is seeking an Election Equipment Field Technician to join a growing and dynamic team. This position requires weekly overnight travel to customers within our client's territory.

Pay

$35,000 to $45,000/year

Schedule

Monday - Friday

Responsibilities

• Develop an understanding of all hardware and software systems utilized by our elections equipment manufacturer.
• Perform installation and upgrades of election equipment, ongoing preventive maintenance, and comprehensive readiness testing of all election hardware and software components.
• Provide on-site troubleshooting, repair, and technical support for election equipment, addressing mechanical, electrical, and system-level issues to support ongoing operation.
• Complete assigned work orders and provide detailed documentation of all repairs, maintenance activities, and equipment condition.
• Manage equipment parts inventory with accuracy and security, ensuring timely return of defective components.
• Provide internal cross-training and deliver on-site customer training on the setup, operation, and care of election equipment.

Requirements

• Ability to master and convey the mechanics of how voting equipment functions from both a hardware and software perspective.
• Basic computer literacy for documentation and diagnostics.
• Ability to apply learned knowledge to troubleshoot complex issues independently.
• Excellent interpersonal skills with end-users, customers, and coworkers.
• Precise attention to accuracy and detail.
• Ability to multitask and prioritize various initiatives and responsibilities during high-volume workloads.
• Ability to stand, sit, or bend for extended periods throughout the workday.
• Must be able to lift and/or move up to eighty (80) pounds regularly throughout the workday.
• Ability to operate a non-commercial (“standard”) motor vehicle for travel responsibilities.
• Ability to occasionally handle a commercial vehicle (i.e., panel truck) as special projects demand.

Qualifications

• No prior election equipment experience is required; structured technical training will be provided.
• Prior experience with converting internal documentation processes and procedures into actionable training materials and in-person training is highly desired.
• Any prior experience in the elections industry is a plus.

Benefits

• All business-related expenses (travel, lodging, etc.) will be covered by our client.
• Health insurance, dental insurance, short-term disability benefits, and life insurance.
• 401k retirement benefits.
• Paid time off (“PTO”).