elearning Manager

About the role

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.

Responsibilities

• Leads the design and development of engaging, self-paced eLearning experiences, including storyboards, courseware, online tutorials, assessments, and other digital learning resources for delivery across major learning platforms.
• Leverages AI and emerging learning technologies to enhance content development, improve efficiency, support personalization, and elevate the learner experience.
• Uses learning analytics, evaluation data, and learner feedback to assess content effectiveness and identify opportunities to improve existing courses and inform the development of new learning experiences.
• Manages the ongoing lifecycle of eLearning content, ensuring materials remain accurate, relevant, engaging, and aligned with evolving product, learner, and business needs.
• Responsible for content strategy / roadmap, including prioritization, resource planning, production timelines, quality standards, and measurable learning outcomes.
• Coordinates content development and maintenance across production teams and Subject Matter Experts (SMEs), establishing priorities, managing updates, and supporting the development of new learning modules.
• Develops and maintains eLearning content using appropriate authoring and delivery technologies, ensuring compatibility with major learning platforms and adherence to established quality and accessibility standards.
• Builds and maintains strong relationships with internal stakeholders, SMEs, and third-party content and learning-platform partners to support effective content development and delivery.
• Partners closely with Product, Services, and other cross-functional teams to translate complex concepts into clear, effective educational content across a broad range of topics.
• Engages with learners and community members through user forums, user groups, surveys, and other feedback channels to understand learner needs and incorporate insights into existing and future learning resources.
• Establishes and promotes eLearning standards, best practices, and quality guidelines to ensure consistency and effectiveness across the learning portfolio.
• Serves as a leader of the eLearning team, providing mentorship, guidance, coaching, and subject-matter expertise to junior team members.
• Performs other duties as assigned.

Qualifications

• 5+ years’ experience developing eLearning preferred
• Proficiency with Articulate, Camtasia, Captivate, Microsoft Office, Learning Management Systems, Data Reporting, and Project Coordination
• Strong experience with AI as it relates to eLearning development
• Demonstrates good working relationships with creative teams, training leaders and SMEs
• Proficiency in production workflow
• Excellent organizational skills
• Prioritizes multiple on-going projects to meet deadlines
• Processes feedback effectively and adjusts to provide high-quality products within project timelines

Skills

AI Use Statement: Employees are expected to appropriately leverage company-approved AI tools to improve productivity and quality while adhering to company policies, protecting confidential information, validating AI-generated content, and exercising sound professional judgment. AI is intended to augment—not replace—professional judgment, critical thinking, accountability, and decision-making. Accountability for all work remains with the employee.

Pay

US Pay Ranges $120,000 - $140,000 USD