Eldercare Executive Underwriter

About the role

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Healthcare team is seeking an Executive Underwriter to join our growing Eldercare team in the VA area. This is a full time, exempt role. This is a hybrid or remote opportunity.

Responsibilities

• Underwrite new business, renewal business, and endorsement referrals.
• Achieve financial targets for overall growth and profitability.
• Drives execution of plans to achieve results.
• Collaborate with and provide oversight to the junior underwriting staff on portfolio management and strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved.
• Assure compliance with corporate and regulatory requirements and ensures the integrity of underwriting discipline by identifying underwriting issues.
• Develop new business opportunities with new and existing agents.
• Build strong partnerships and promote the Hanover franchise.
• Provide input and may assist in broader strategy formulation with primary focus on execution of strategies.
• Business Development: Identify and drive enhanced business opportunities and create growth within other lines of business and customer segments. Utilize our value proposition to enhance agency economics, partner conversion and product specialization in partnership with local management.
• Prioritize and drive effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
• Engage at the customer level for the most complex and prominent accounts within their territory.
• Independently implement territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
• Actively engage with distribution and field leadership to develop business opportunities.
• Regularly liaise with BDM function.
• Coach field underwriters on top selling techniques specific to the industry space.
• Collect market intelligence (price, product, services); advocate for change as needed.
• Assist in the development of new product capabilities, emerging market opportunities, and identifying growth opportunities.
• Portfolio Management: Manage portfolio for assigned territory with guidance from Leader. Provides input to and feedback on Portfolio, Distribution and Infrastructure strategy.
• Analyze industry financial performance and proactively manages the performance of portfolio, recommending corrective action as needed.
• Gather critical local intelligence that will aid in the development product, service and appetite improvements.
• Proactively respond to regulatory and legal environment.
• Maintain keen understanding of industry competitors, Identifies trends and emerging issues.
• Closely monitor underwriting results for assigned regions and recommends actions to improve profitability.
• Underwriting Development and Support: Assist managers and underwriters with the most challenging technical underwriting situations. Provide additional support to managers in the areas of portfolio management, underwriting quality, reinsurance referrals and business planning.
• Periodically be involved in complex underwriting referrals that fall outside of other UW team members.
• Assist in development and delivery of training.
• Develops and maintains relationships with Operations, Loss Control, and Claims to operationalize underwriting decisions.

Requirements

• Bachelor’s degree required; professional designations preferred.
• 10+ years of Eldercare Healthcare underwriting experience, with broad underwriting experience across numerous classes of business.
• Strong proficiency with specific knowledge requirements in the areas of underwriting, book management, marketing and product development.
• Ability to effectively coach Underwriters and balance multiple priorities in a dynamic and very fast-paced environment.
• Excellent communication skills are essential; effective face-to-face interactions and presentations to groups, as well as strong phone skills, along with sound written communications, including impeccable follow through.
• Demonstrated ability to effectively collaborate and influence across multiple levels of the organization within senior and field management and underwriters.
• High degree of business, insurance and marketplace knowledge.
• Ability to travel (by car or plane) as needed.

Qualifications

• Highly motivated and self-starter.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Ability to handle confidential information with discretion.
• Ability to work flexible hours and travel as needed.

Skills

• Underwriting expertise.
• Strategic thinking and planning.
• Collaboration and teamwork.
• Effective communication.
• Customer service orientation.
• Problem-solving and decision-making.
• Financial analysis and reporting.
• Regulatory compliance.
• Market research and analysis.
• Product development and innovation.
• Training and development.
• Relationship building.

Benefits

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDEOn-site medical/wellness center (Worcester only)

Pay

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience.

Schedule

This is a full time, exempt role. This is a hybrid or remote opportunity.