EHR Clinical Analyst I - Southeast Michigan
Employment Type: Full time • Shift: Day Shift • This position follows a primarily onsite work arrangement with occasional remote flexibility.
About the role
Trinity Health IHA Medical Group is looking for an energetic EHR Clinical Analyst to join our team. In this role, you will deliver high-quality EHR (Electronic Health Record) training, support, and process optimization for Clinical support staff. The EHR Clinical Analyst I also supports process improvement, reporting and the successful adoption of the EHR system across the organization.
Responsibilities
- Conducts new hire EHR classroom training and ongoing refresher training.
- Creates and updates Clinical training materials and job aids.
- Answers the Clinical EHR support phone line to address questions and troubleshoot issues.
- Manages and resolves incoming support tickets.
- Performs site visits to assigned practices to assess current-state workflows.
- Provides in-person “elbow support” to Clinical support staff during implementations, go-lives, and as needed.
Requirements
- Bachelor’s degree or equivalent education and experience in healthcare or information technology.
- Credentialed Medical Assistant, Registered Nurse, or RHIT preferred.
- 1-3 years’ relevant work experience preferred utilizing EHR in a medical practice environment with strong preference for IHA office experience.
Benefits
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
About us
At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. We honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.