EHR Applications Analyst 2-Patient Access

Primary Responsibilities

• Defines, documents, builds and maintains EHR application content.
• Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
• Completes assigned projects and meets deadlines with moderate supervision from Team Leader and/or manager and begins to exhibit strong project management skills.
• Escalates any issues that may adversely impact deliverables.
• Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.
• Acts as a liaison between IT, customers and/or vendors.
• Participates in meetings with all operational areas using the software application.
• Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.
• Performs all other duties as needed or directed to meet the needs of the department and/or customer.
• Provides on call / after hours support as required.
• Mentors junior colleagues in the development of application knowledge.

Required Qualifications

• High School diploma or GED required.
• Bachelor's degree preferred.
• 1-3 years related work experience required in Direct experience in Electronic Health Record implementation and support.
• In lieu of direct experience, min. 2-5 years of operational experience utilizing the applicable Electronic Health Records' applications.
• Ability to analyze large data sets effectively and efficiently.
• Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support.
• If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.