EHR Application Support Analyst

Job Duties & Responsibilities

• Map and maintain EHR positions definitions, including Millenium Positions, Preferences and OHPAC Security groups with VDH Positions.
• Monitor and enforce appropriate use of EHR Access Control Positions and Policies, ensuring that users have the correct level of access based on their roles and job functions.
• Work with EHR Security Officer, IT Technical team, Support Team and EHR Core team to help define and automate user provisioning and offboarding procedures.
• Monitor and conduct internal security audits of the EHR application to identify and mitigate risks and/or vulnerabilities detected.
• Work with EHR Security Officer to develop and maintain security policies, procedures and guidelines related to the Application.
• Work with EHR Security Officer and ISO Office and EHR Core team to define and complete security documentation and downtime procedures according with VDH Security guidelines.
• Work with EHR Security Officer to respond and investigate security incidents related to EHR Application ensuring timely resolution and proper reporting to stakeholders.
• Collaborate with the EHR implementation and optimization teams to ensure that security measures are integrated into the deployment of new features, updates, and third-party applications.
• Stay informed about emerging security threats, technologies, and best practices related to EHR systems.
• Recommend improvements and optimizations to the EHR security environment based on industry trends and emerging threats.
• Monitor user behavior by using tools like P2Sentinel to determine trends and possible incidents.
• Work with EHR Security Officer and EHR Core team to assist on internal and external audits.
• Participate in Cerner/OHPAC upgrades, security patches and system maintenance to ensure ongoing security.
• Participate in the Domain Strategy for EHR Application.
• Stay up to date with security updates, best practices and regulatory changes.

Required Skills & Experience

• Good Understanding of EHR Systems
• Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions.
• Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues.
• Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users.
• Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security.
• Knowledge of Discern and ccl.