Educational Advisor – Student Support Services

About the role

Southern University at Shreveport, Louisiana (SUSLA) is accepting applications for the Educational Advisor- Student Support Services position. SUSLA is a comprehensive community college serving Shreveport, Bossier City, and surrounding areas in Northwest Louisiana. It is one of five campuses constituting the Historically Black Southern University System. The University serves approximately 3,000 undergraduate students and offers 32 undergraduate degrees and certificate programs in a variety of fields including Allied Health, Nursing, Aerospace Technology, Business Studies, Behavioral Science/Education and Science & Technology.

Responsibilities

• Coordinates with First-Year-Experience (FYE) faculty and student success coaches to keep SSS program staff aware of academic advisement approaches and education delivery methods.
• Assist Project Director in the development of an educational services program for the SSS program staff and participants.
• Works directly with university faculty and SSS program staff to improve academic achievement, clarify learning problems and work on study skills.
• Develops and maintains SSS program records regarding academic performance outcomes of program participants.
• Evaluates the effectiveness of the education services program through the development and dissemination of faculty and participant surveys, performance of best practices research and analysis of participant cohort performance.
• Provides comprehensive academic advisement and enrollment services to include persistence and drop-out counseling, assistance with completing graduation requirements (2-year degrees) and completing steps necessary to transfer to a 4-year institution.
• Maintains current and accurate records and submits accurate reports on participants’ services and activities.
• Inputs data into data information systems.
• Facilitates activities to enhance personal, social and academic adjustment to college.
• Designs and presents workshops/seminars for participants.
• Affords assistance in collecting program evaluation and tracking data.
• Affords assistance in recruiting new participants.
• Affords assistance in the development of SSSP grant proposal.
• Coordinates workshops and seminars regarding financial literacy, career planning and academic preparation.
• Affords assistance with on-boarding services, i.e., orientation, new students’ welcome week and related activities.

Requirements

• Master’s degree;
• 2 years of administrative experiences in project development and program activities.
• Demonstrated understanding of the development and implementation of academic support services.
• Demonstrated ability to provide counseling services to SSSP target populations including students challenged academically in math, science and English.
• Must have problem solving skills.
• Must be able to travel and operate a motor vehicle and feel comfortable driving a 15-passenger van for student trips.
• Excellent verbal and written communications skills.
• Excellent planning and organizational skills (ability to meet deadlines).
• Able to build relationships with academic partners.

Qualifications

• Prior experience in a similar role is preferred.
• Master’s in counseling/social work or related field.
• Working knowledge of student data base systems such as Banner, Student Success systems and BLUMEN preferred.

Benefits

Compensation: $36,948-$40,000

Type: Full-time

Application

Review of applications begins July 10, 2026 and continues until position is filled.
The application can be filled out online at SUSLA's Application for Employment
*Note: If you are an internal candidate, please fill out the Internal Employment Application.
Please attach cover letter, resume, transcript(s), and three references to application.

Equal Opportunity

In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran’s status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment.

Disability Accommodations

In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively “ADA”), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System’s programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator.