Student Support Advisor

About the role

The Student Support Advisor is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to providing consistent support throughout the student experience.

Responsibilities

• Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management).
• Provide consistent proactive support to students using data resources.
• Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience.
• Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration.
• Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches.

Requirements

• Must reside in Michigan.
• Two (2) years of college AND Two (2) years of experience in education OR Equivalent combination of education and related experience.
• Ability to pass required background check.

Qualifications

• Strong written and verbal communication skills.
• Excellent problem-solving skills.
• Organizational skills, multi-tasking abilities.
• Adaptable and comfortable in a fast-paced work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency.
• Familiarity with the online learning experience.
• An ability to learn new technology tools quickly (ex. database and web-based tools).
• Experience working with the proposed age group.
• Experience supporting adults and children in learning and the use of technology.

Skills

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Web proficiency.
• Database and web-based tools.

Benefits

Stride, Inc. provides a competitive compensation package including a starting pay rate of $17.00/hr plus the eligibility of a performance bonus.

Pay

The starting pay rate for this position is $17.00/hr plus the eligibility of a performance bonus.

Schedule

This is a home-based position that may require one or more days a week in the office as determined by the supervisor.