Education Advisor

Qualifications

• The applicant should have a baccalaureate degree from a regionally accredited U.S. college or university is required supplemented by course work in occupational information, career planning, guidance and counseling or adult education.
• The applicant should have a social or behavioral science degree preferred.
• The applicant should have excellent customer service, oral and written communication skills are essential.
• The applicant should have knowledge and experience with the following: AF terminology, office procedures, AF education programs, WINDOWS 10, Microsoft Word, PowerPoint, and Excel.

Duties

• The applicant should inform the Education and Training Flight Chief of anticipated absence from a scheduled unit at least 24 hours prior to scheduled absence except in emergency situations.
• The applicant should refer students to search options in finding appropriate academic/training institution or program for furthering their education/training goals.
• The applicant should act as point of contact for outreach for SkillBridge and other education programs, maintain education records. Conduct follow-up activities (phone calls, mail-outs, emails) to ensure program objectives are being met.
• The applicant should be responsible for preparing all necessary correspondence and forms and maintaining related records and logs required to support all aspects of job tasks. Also maintains statistical data as required by the education officer and assist with reports and other administrative tasks as requested.
• The applicant should provide customer service: assist with walk-ins, answer phones, schedule appointments, and conduct briefings as needed.
• The applicant should brief active duty AF personnel, spouses and DOD civilians on programs available through voluntary off-duty education. Advise military on the SkillBridge program and provide general Education and Training program information such as Air Force tuition assistance, federal financial assistance programs, local scholarships, as requested by the Education and Training Flight Chief. Keep Education and Training staff current on all SkillBridge program changes and advise affected students promptly.