Education/Training Spec III

Classification Minimum Requirements: Bachelor's degree in an appropriate area and six years of relevant experience, or an equivalent combination of education and experience.

About the Role

The Department of Medicine is seeking a full-time Education/Training Specialist III. This position will lead the design, delivery, and evaluation of EMR training across the Department of Medicine’s ambulatory clinics. Working closely with faculty, clinicians, and departmental leadership, the trainer will craft engaging instruction that aligns with institutional goals while continuously monitoring and improving program effectiveness. This role blends instructional design, project management, and clinical practice expertise to ensure our health information workforce remains current, competent, and confident in EMR technology.

Responsibilities

• Needs Assessments and Consultation: Engage providers to evaluate practice objectives, technology gaps, and user proficiency levels, both proactively during onboarding and system upgrades and reactively on an as-needed individual basis. Maintain presence in all facilities to understand end-user physical and technical workflows, informing training and issue resolution.
• Program Co-design and Delivery: Construct, deliver, and refine in-person workshops, quick reference guides, and self-paced e-learning courses that incorporate both UF Health and vendor-specific nuances. Address task-oriented workflows and broader EPIC optimization strategies. Vet all external training tools and instructional materials to ensure readiness for "elbow support," minimizing disruptions to clinical work.
• Evaluation and Improvement: Measure training impact against defined learning outcomes and apply data-driven insights to refine curriculum, methods, and timing intervals. Share metrics and performance with departmental leadership to ensure objectives are met and maintained.
• Other duties as assigned.

Qualifications

• Required: Bachelor's degree in an appropriate area and six years of relevant experience, or an equivalent combination of education and experience.
• Preferred:
  • A minimum of 3 years of EPIC end-user experience in an academic health center ambulatory clinic.
  • Demonstrated knowledge of workflows, templates, and smart phrases, as well as participation in EPIC ambulatory go-lives and physician/provider onboarding.
  • Certification as an EPIC trainer is preferred.

Pay

$61,000 - $80,000 annually