Education Development, Manager

About the role

We build products that help people grow — at work and beyond. Our portfolio includes Everything DiSC®, The Five Behaviors®, PXT Select™, and The Leadership Challenge. We're a division of John Wiley & Sons that operates with the agility of a product company and the reach of a global publisher.

Responsibilities

• Lead the end-to-end development of education programs, videos, and resources that enable practitioners and customers to get maximum value from our product ecosystem by applying adult learning principles and a strong focus on asynchronous technology-driven experiences.
• Conduct ongoing portfolio audits to identify content gaps and inconsistencies across the education content library and drive the changes needed to resolve them.
• Collaborate with others to establish and maintain content standards that apply across the full education portfolio, collaborating with colleagues to ensure coherence and quality at scale.
• Manage multiple project workstreams across the content development life cycle, coordinating with Product, Brand, and Consumer Insights teams to ensure timely, high-quality delivery.
• Serve as a strategic voice in product planning conversations, translating upcoming releases into education priorities and keeping the content portfolio in sync with the evolving platform.

Requirements

• Bachelor’s degree in Education, Psychology, Instructional Design, or a related field
• 5+ years’ experience in training, software training, and/or learning content development
• Demonstrated experience developing engaging learning content for a SaaS product
• Familiarity with LMS platforms (e.g., Docebo) and experience working within or alongside a SaaS platform environment
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint)
• Proven ability to manage projects and collaborate cross-functionally to deliver results on deadline