Education Coordinator - Respiratory Therapy (Unlicensed)
Mercy Hospital St. Louis Critical Care Medicine Fellowship · Springfield, MO · 1 mo ago
EducationFull-time
We need to output HTML fragment with sections: Use for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No filler.
We need to parse the job description.
First part: "Find your calling at Mercy! Under the direction of the Manager, will perform a wide variety of duties to provide clerical and administrative support. Activities include, but are not limited to: phones, billing, appointment scheduling, patient registration, office supply inventory, transcription, filing, insurance verification and other duties as assigned. Interacts with co-workers and members of other departments. Assists in unit operational support tasks; assists with Human Resources management; works cooperatively with others as part of a team and recognizes the importance of group goals. Responds to requests within authorized scope of knowledge and skills."
Then "Position Details Education Coordinator - Respiratory Therapy (Unlicensed) Position Summary Under the direction of the Manager, the Education Coordinator provides comprehensive clerical, administrative, and operational support for the Respiratory Therapy department. This role serves as a key resource for coordinating departmental communications, physician support activities, staff training, scheduling, charge entry, payroll support, and productivity monitoring. The Education Coordinator works collaboratively with physicians, clinical staff, clerical personnel, volunteers, patients, and families to ensure efficient departmental operations and exceptional customer service."
Then "Essential Functions" with subcategories: Administrative & Clerical Support, Staff Training & Coordination, Charge Entry & Revenue Cycle Support, Physician Support, Payroll & Workforce Support, Communication & Customer Service, Safety & Risk Management, Technology.
Then "Minimum Qualifications": Education, Experience, Knowledge, Skills & Abilities.
Then "Preferred Qualifications": experience, etc.
Then "Core Competencies": list.
Then "Physical Requirements": list.
Then "Why Mercy?" benefits: medical, dental, vision coverage, paid time off, tuition support, matched retirement plans for team members working 32+ hours per pay period.
No explicit Pay or Schedule details. So we should not create Pay or Schedule sections.
We need to decide sections: About the role (maybe a brief description), Responsibilities (list of duties), Requirements (minimum qualifications), Qualifications (maybe preferred?), Skills (maybe core competencies?), Benefits (Why Mercy?). Also maybe "Physical Requirements" could be a section but not in allowed headings list; we could include as a separate section? The instruction says use
for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No filler.
We need to parse the job description.
First part: "Find your calling at Mercy! Under the direction of the Manager, will perform a wide variety of duties to provide clerical and administrative support. Activities include, but are not limited to: phones, billing, appointment scheduling, patient registration, office supply inventory, transcription, filing, insurance verification and other duties as assigned. Interacts with co-workers and members of other departments. Assists in unit operational support tasks; assists with Human Resources management; works cooperatively with others as part of a team and recognizes the importance of group goals. Responds to requests within authorized scope of knowledge and skills."
Then "Position Details Education Coordinator - Respiratory Therapy (Unlicensed) Position Summary Under the direction of the Manager, the Education Coordinator provides comprehensive clerical, administrative, and operational support for the Respiratory Therapy department. This role serves as a key resource for coordinating departmental communications, physician support activities, staff training, scheduling, charge entry, payroll support, and productivity monitoring. The Education Coordinator works collaboratively with physicians, clinical staff, clerical personnel, volunteers, patients, and families to ensure efficient departmental operations and exceptional customer service."
Then "Essential Functions" with subcategories: Administrative & Clerical Support, Staff Training & Coordination, Charge Entry & Revenue Cycle Support, Physician Support, Payroll & Workforce Support, Communication & Customer Service, Safety & Risk Management, Technology.
Then "Minimum Qualifications": Education, Experience, Knowledge, Skills & Abilities.
Then "Preferred Qualifications": experience, etc.
Then "Core Competencies": list.
Then "Physical Requirements": list.
Then "Why Mercy?" benefits: medical, dental, vision coverage, paid time off, tuition support, matched retirement plans for team members working 32+ hours per pay period.
No explicit Pay or Schedule details. So we should not create Pay or Schedule sections.
We need to decide sections: About the role (maybe a brief description), Responsibilities (list of duties), Requirements (minimum qualifications), Qualifications (maybe preferred?), Skills (maybe core competencies?), Benefits (Why Mercy?). Also maybe "Physical Requirements" could be a section but not in allowed headings list; we could include as a separate section? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests using those. Probably we should stick to those headings only. Physical Requirements could go under Requirements or maybe omitted? But we must preserve ALL substantive information; we cannot drop Physical Requirements. We could incorporate Physical Requirements into Requirements section as a list.
Similarly Core Competencies could go under Skills.
Thus sections: About the role (summary), Responsibilities (essential functions), Requirements (minimum qualifications + physical requirements), Qualifications (preferred qualifications), Skills (core competencies), Benefits (Why Mercy?).
We must not repeat job title as heading. Already not.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to list each duty etc.
Let's extract details.
About the role: Could be the first paragraph plus position summary. Combine: "Find your calling at Mercy! Under the direction of the Manager, will perform a wide variety of duties to provide clerical and administrative support. Activities include, but are not limited to: phones, billing, appointment scheduling, patient registration, office supply inventory, transcription, filing, insurance verification and other duties as assigned. Interacts with co-workers and members of other departments. Assists in unit operational support tasks; assists with Human Resources management; works cooperatively with others as part of a team and recognizes the importance of group goals. Responds to requests within authorized scope of knowledge and skills. Under the direction of the Manager, the Education Coordinator provides comprehensive clerical, administrative, and operational support for the Respiratory Therapy department. This role serves as a key resource for coordinating departmental communications, physician support activities, staff training, scheduling, charge entry, payroll support, and productivity monitoring. The Education Coordinator works collaboratively with physicians, clinical staff, clerical personnel, volunteers, patients, and families to ensure efficient departmental operations and exceptional customer service."
That's prose; we can put in
.
Responsibilities: list of essential functions with subcategories. We need to list each bullet as
- . Could flatten all items.
Let's extract each bullet:
Administrative & Clerical Support:
- Perform a wide variety of clerical and administrative duties including:
- Answering and directing telephone calls
- Appointment scheduling
- Patient registration
- Insurance verification
- Medical transcription
- Billing support
- Filing and records management
- Office supply inventory management
- Preparation of clinical documentation and discharge summaries
- Respond to requests within the authorized scope of knowledge and skills.
- Assist with unit operational support tasks and departmental projects.
- Maintain departmental files, records, reports, and fiscal data in a confidential manner.
Staff Training & Coordination:
- Lead and direct all clerical functions within the department.
- Train clerical staff in front desk operations and customer service standards.
- Ensure staff competency in registration, scheduling, charging, and data-entry processes.
- Monitor volunteer work activities and coordinate schedules and assignments.
Charge Entry & Revenue Cycle Support:
- Perform EPIC charge entry, edits, adjustments, and credits.
- Maintain and update charge master information.
- Process pre-certifications, denials, and appeals.
- Manage department denials and assist with reimbursement activities.
- Monitor productivity for all assigned cost centers and maintain administrative reporting data.
Physician Support:
- Serve as a communication liaison between physicians and departmental leadership.
- Assist physicians with licensure, credentialing applications, renewals, fees, and required documentation.
- Develop and maintain monitoring systems for physician licenses, privileges, and certifications.
- Assist with physician Continuing Medical Education (CME) tracking and compliance.
- Coordinate physician conferences, meetings, and educational events.
Payroll & Workforce Support:
- Serve as KRONOS editor for assigned cost centers.
- Maintain competency in payroll software updates and processes.
- Assist with Human Resources-related departmental functions.
Communication & Customer Service:
- Maintain open and effective communication with leadership and department staff.
- Greet and assist patients, families, physicians, and visitors in a prompt, courteous, and professional manner.
- Ensure all individuals feel welcomed and respected.
- Focus communication and service on the needs of those being served.
Safety & Risk Management:
- Handle and maintain all confidential information in accordance with organizational policies and regulatory requirements.
- Process record requests as appropriate.
- Maintain a clean, organized, and safe work environment.
Technology:
- Maintain proficiency in all applicable department software and equipment.
- Demonstrate working knowledge of systems such as EPIC, KRONOS, and other departmental applications.
- Participate in ongoing training and system updates as assigned.
We need to ensure we don't lose any detail. Also note that some items have sub-bullets (like under Administrative & Clerical Support). We'll flatten.
Requirements: Minimum Qualifications + Physical Requirements.
Minimum Qualifications:
- Education: High School Diploma or equivalent required.
- Coursework in clerical or administrative skills required.
- Experience: Minimum of two (2) years of experience in a medical office or healthcare administrative setting required.
- Knowledge, Skills & Abilities:
- Typing proficiency required.
- Knowledge of medical terminology required.
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Ability to work independently and collaboratively as part of a team.
- Proficiency with Microsoft Office applications and healthcare information systems.
Physical Requirements:
- Frequent sitting, standing, walking, and computer use.
- Occasional lifting and carrying of office supplies and departmental materials.
- Ability to communicate effectively with patients, families, physicians, and staff.
We'll combine into Requirements section.
Qualifications: Preferred Qualifications:
- Five (5) years of experience in a medical office or healthcare administrative setting preferred.
- Experience with EPIC, KRONOS, physician credentialing, charge entry, denials management, and scheduling systems preferred.
- Experience training staff and coordinating departmental workflow preferred.
Skills: Core Competencies list:
- Customer Service Excellence
- Communication & Relationship Building
- Confidentiality & Professionalism
- Attention to Detail
- Organizational Effectiveness
- Teamwork & Collaboration
- Problem Solving
- Adaptability & Initiative
Benefits: Why Mercy?:
- From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
- Join a caring, collaborative team where your voice matters.
- At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
- As we grow, you'll grow with us.
We need to output HTML fragment only, no /, no markdown fences.
We'll structure:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
...
Skills
- ...
...
Benefits
- ...
...
Make sure no empty sections.
Check for any duplicated lines: we should not repeat.
Now craft the HTML.
We need to ensure we preserve all details exactly as in posting. Use same wording.
Let's write About the role paragraph: combine the two paragraphs but ensure not to lose any detail.
First paragraph: "Find your calling at Mercy! Under the direction of the Manager, will perform a wide variety of duties to provide clerical and administrative support. Activities include, but are not limited to: phones, billing, appointment scheduling, patient registration, office supply inventory, transcription, filing, insurance verification and other duties as assigned. Interacts with co-workers and members of other departments. Assists in unit operational support tasks; assists with Human Resources management; works cooperatively with others as part of a team and recognizes the importance of group goals. Responds to requests within authorized scope of knowledge and skills."
Second paragraph: "Under the direction of the Manager, the Education Coordinator provides comprehensive clerical, administrative, and operational support for the Respiratory Therapy department. This role serves as a key resource for coordinating departmental communications, physician support activities, staff training, scheduling, charge entry, payroll support, and productivity monitoring. The Education Coordinator works collaboratively with physicians, clinical staff, clerical personnel, volunteers, patients, and families to ensure efficient departmental operations and exceptional customer service."
Combine with a space.
Now Responsibilities list: we need to include each bullet as separate - . Ensure we include all sub-items.
Let's list them:
- Perform a wide variety of clerical and administrative duties including:
- Answering and directing telephone calls
- Appointment scheduling
- Patient registration
- Insurance verification
- Medical transcription
- Billing support
- Filing and records management
- Office supply inventory management
- Preparation of clinical documentation and discharge summaries
- Respond to requests within the authorized scope of knowledge and skills.
- Assist with unit operational support tasks and departmental projects.
- Maintain departmental files, records, reports, and fiscal data in a confidential manner.
- Lead and direct all clerical functions within the department.
- Train clerical staff in front desk operations and customer service standards.
- Ensure staff competency in registration, scheduling, charging, and data-entry processes.
- Monitor volunteer work activities and coordinate schedules and assignments.
- Perform EPIC charge entry, edits, adjustments,
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to list each duty etc. Let's extract details. About the role: Could be the first paragraph plus position summary. Combine: "Find your calling at Mercy! Under the direction of the Manager, will perform a wide variety of duties to provide clerical and administrative support. Activities include, but are not limited to: phones, billing, appointment scheduling, patient registration, office supply inventory, transcription, filing, insurance verification and other duties as assigned. Interacts with co-workers and members of other departments. Assists in unit operational support tasks; assists with Human Resources management; works cooperatively with others as part of a team and recognizes the importance of group goals. Responds to requests within authorized scope of knowledge and skills. Under the direction of the Manager, the Education Coordinator provides comprehensive clerical, administrative, and operational support for the Respiratory Therapy department. This role serves as a key resource for coordinating departmental communications, physician support activities, staff training, scheduling, charge entry, payroll support, and productivity monitoring. The Education Coordinator works collaboratively with physicians, clinical staff, clerical personnel, volunteers, patients, and families to ensure efficient departmental operations and exceptional customer service." That's prose; we can put in
. Responsibilities: list of essential functions with subcategories. We need to list each bullet as
- . Could flatten all items.
Let's extract each bullet:
Administrative & Clerical Support:
- Perform a wide variety of clerical and administrative duties including:
- Answering and directing telephone calls
- Appointment scheduling
- Patient registration
- Insurance verification
- Medical transcription
- Billing support
- Filing and records management
- Office supply inventory management
- Preparation of clinical documentation and discharge summaries
- Respond to requests within the authorized scope of knowledge and skills.
- Assist with unit operational support tasks and departmental projects.
- Maintain departmental files, records, reports, and fiscal data in a confidential manner.
Staff Training & Coordination:
- Lead and direct all clerical functions within the department.
- Train clerical staff in front desk operations and customer service standards.
- Ensure staff competency in registration, scheduling, charging, and data-entry processes.
- Monitor volunteer work activities and coordinate schedules and assignments.
Charge Entry & Revenue Cycle Support:
- Perform EPIC charge entry, edits, adjustments, and credits.
- Maintain and update charge master information.
- Process pre-certifications, denials, and appeals.
- Manage department denials and assist with reimbursement activities.
- Monitor productivity for all assigned cost centers and maintain administrative reporting data.
Physician Support:
- Serve as a communication liaison between physicians and departmental leadership.
- Assist physicians with licensure, credentialing applications, renewals, fees, and required documentation.
- Develop and maintain monitoring systems for physician licenses, privileges, and certifications.
- Assist with physician Continuing Medical Education (CME) tracking and compliance.
- Coordinate physician conferences, meetings, and educational events.
Payroll & Workforce Support:
- Serve as KRONOS editor for assigned cost centers.
- Maintain competency in payroll software updates and processes.
- Assist with Human Resources-related departmental functions.
Communication & Customer Service:
- Maintain open and effective communication with leadership and department staff.
- Greet and assist patients, families, physicians, and visitors in a prompt, courteous, and professional manner.
- Ensure all individuals feel welcomed and respected.
- Focus communication and service on the needs of those being served.
Safety & Risk Management:
- Handle and maintain all confidential information in accordance with organizational policies and regulatory requirements.
- Process record requests as appropriate.
- Maintain a clean, organized, and safe work environment.
Technology:
- Maintain proficiency in all applicable department software and equipment.
- Demonstrate working knowledge of systems such as EPIC, KRONOS, and other departmental applications.
- Participate in ongoing training and system updates as assigned.
We need to ensure we don't lose any detail. Also note that some items have sub-bullets (like under Administrative & Clerical Support). We'll flatten.
Requirements: Minimum Qualifications + Physical Requirements.
Minimum Qualifications:
- Education: High School Diploma or equivalent required.
- Coursework in clerical or administrative skills required.
- Experience: Minimum of two (2) years of experience in a medical office or healthcare administrative setting required.
- Knowledge, Skills & Abilities:
- Typing proficiency required.
- Knowledge of medical terminology required.
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Ability to work independently and collaboratively as part of a team.
- Proficiency with Microsoft Office applications and healthcare information systems.
Physical Requirements:
- Frequent sitting, standing, walking, and computer use.
- Occasional lifting and carrying of office supplies and departmental materials.
- Ability to communicate effectively with patients, families, physicians, and staff.
We'll combine into Requirements section.
Qualifications: Preferred Qualifications:
- Five (5) years of experience in a medical office or healthcare administrative setting preferred.
- Experience with EPIC, KRONOS, physician credentialing, charge entry, denials management, and scheduling systems preferred.
- Experience training staff and coordinating departmental workflow preferred.
Skills: Core Competencies list:
- Customer Service Excellence
- Communication & Relationship Building
- Confidentiality & Professionalism
- Attention to Detail
- Organizational Effectiveness
- Teamwork & Collaboration
- Problem Solving
- Adaptability & Initiative
Benefits: Why Mercy?:
- From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
- Join a caring, collaborative team where your voice matters.
- At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
- As we grow, you'll grow with us.
We need to output HTML fragment only, no /, no markdown fences.
We'll structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Benefits
- ... ...
- . Ensure we include all sub-items. Let's list them: - Perform a wide variety of clerical and administrative duties including: - Answering and directing telephone calls - Appointment scheduling - Patient registration - Insurance verification - Medical transcription - Billing support - Filing and records management - Office supply inventory management - Preparation of clinical documentation and discharge summaries - Respond to requests within the authorized scope of knowledge and skills. - Assist with unit operational support tasks and departmental projects. - Maintain departmental files, records, reports, and fiscal data in a confidential manner. - Lead and direct all clerical functions within the department. - Train clerical staff in front desk operations and customer service standards. - Ensure staff competency in registration, scheduling, charging, and data-entry processes. - Monitor volunteer work activities and coordinate schedules and assignments. - Perform EPIC charge entry, edits, adjustments,