Education Application Analyst

Responsibilities

• Serves a primary role in the support of software applications and/or modules across the Education Shield.
• Understands the business environment and how the use of technology can impact the area.
• Provides analysis and support for systems as well as system implementation and integration projects, which require system analysis, design, testing, and implementation.
• Maintains knowledge of existing systems including managing releases and application documentation.
• Functions as a liaison between business and technical areas during the planning process and provides oversight throughout the project cycle.
• Buils credibility and rapport with customers to understand their needs.
• Resolves customer problems with software and responds to requested improvements and enhancements.
• Researches requests to determine scope, size and impact.
• Works with customers to elicit requirements through a variety of techniques.
• Validates requirement information with stakeholders to ensure completeness, correctness, and clarity.
• Validates the developed solution to ensure it satisfies the stated requirements.
• Maintains in-depth knowledge of existing systems and certification in vended applications when applicable.
• Works with a team to design, develop, or modify applications, via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced.
• Performs interface testing to ensure data integrity and flow.
• Works on and manages projects of a small to mid-sized level.
• Creates test plans and evaluates current plans for improvement.
• Maintains knowledge of current and emerging technologies that directly affect enterprise processes.
• Maintains awareness of overall enterprise architecture (i.e. security, privacy, architecture, and data assurance).
• May be required to provide extended days/hours support temporarily, based on the business need.

Requirements

• Bachelor's Degree and four years’ experience in the Systems (IT/IS) or Education Technology area is required.
• Knowledge of basic HTML, SQL, CSS, .NET, and networking.
• Strong analytical, problem solving, and systems analysis skills are required.
• Demonstrated ability to function in a self-directed manner in a multi-task environment.
• Should possess the ability to interact effectively with customers and understand their needs.

Qualifications

• Exempt
• Compensation Detail: $80,516.80 - $120,827.20 / year
• Benefits Eligible: Yes
• Schedule: Full Time
• Hrs/Pay Period: 80
• Schedule Details: Monday-Friday 8:00 a.m.- 5:00 p.m.
• Weekend Schedule: May require nights/weekend based on business need.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail: Competitive retirement package to secure your future.

Pay

• $80,516.80 - $120,827.20 / year

Schedule

• Full Time

International Assignment

• No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.